Dane Richardson Email & Phone Number

Barrow-In-Furness, Cumbria, United Kingdom

With my sons being autistic and only 16% of autistic adults being in full time employment I wanted to establish a company that could create a pathway to employment for my Children and other vulnerable people in my community. Creating employment to build fulfilment & purpose, wellness and future skills that would open further opportunities, personally or within a workplace.I oversaw the activities of my woodworking company. Responsible for the financial management of Barnhouses resources and the establishment of strategic goals and planning to work towards my companies ambitions and values. Operating as a Retail outlet, ecommerce across multiple platforms and a workshop.Responsibities included;- Creating company core values for myself and my team to maintain shared ambition. - Providing coaching and development to my employees- Implementation of company policies and procedures including developmental planning and documentation, risk assessments and safeguarding guidelines, H&S policies and recruitment processes to meet the needs of everyone.- Maintains budgets for managed entity as well as the individual projects it takes on, Monitoring of costs against budget.- Researches and analyses industry, market, and competitors to make informed strategy decisions- Creates initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximises core strengths- Identifies core competencies and defines operational goals- Create new products and services.

Barrow-In-Furness, England, United Kingdom

Leading & managing 100+ dotcom colleagues by being an active role model, helping coaching them to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. Spotting talent and giving them the feedback and support they need to get them best out of them and develop them further.Driving performance KPIs and agendaring key areas to maintain focus and drive the business forward. Providing coaching plans using analysed data to support colleagues.Managing the department compliance inspections, ensuring we are trading safe and legally and fulfilling our health and safety obligations in store and externally with our customer delivery drivers in occordance UK laws. A comprehensive visual inspection of the existing equipment and provisions including fire compartmentation in roof voids, fire doors, floors and structures. observations of safe usage of equipment and correct techniques.An assessment of the condition of fire doors and compartmentation and subsequent defects in accordance with Regulation guidance. A clear next step/action plan which outlines locations of defects, photographic evidence, and suggested remedial actions to be taken.Duties include;- 121 coaching and development & Periodic reviews of performance and development.- Statistical Data Analysis to establish strength and opportunity within behaviours and performance matrix.- Weekly Group presentations to share successes and establish shared team ambitions for the group.- Employee safeguarding - ensuring a safe working environment and completing dynamic risk assessments, Ensuring Policy and Procedures are in place and establishing next steps with workplace adjustment passports.- Daily coaching/feedback to employees to maintain support and development- Change Management through a working framework model- Recording reports and liaising between departments and management

Barrow-In-Furness, England, United Kingdom

It was my role to lead and inspire the store team to deliver brilliant commercial and Service performance in store and represent the values of Clarks.My ambition for this role was the same as what found me success commercially at Vodafone UK, to put the customer at the forefront of everything done in store by role modelling a consistently brilliant shopping experience to every customer & working alongside the existing team to observe and coach positive customer service behaviours for appraisal and areas for improvement. As a Leader I believe in being fully accountable for the store success and acting as a coach and leader on the shop floor to improve sales performance within the store. Introducing sales levers and framework and incentives for my team to work within. Regularly coaching the team to make sure the principles of sales through service are being used to create a great brand image and making my store the "best in town". Achieving top 3 performance on revenue on 3 occasions within my first 8 months.Duties included ensuring the day-to-day operations are conducted in compliance with regulatory and legal requirements and the company policy. Conducting weekly compliance reviews, maintain documentation, provide requested information to regulatory departments and keep management informed of challenges.I eventually left my role at Clarks to fulfil my lifelong ambition to create a brand, core values and my very own team from the beginning & started my own retail business in Artisan Homeware & Furniture

It was my role to duel manage two training centres in Millom and Barrow. Monitoring & assessing the safeguarding and ensuring a safe working environment for tutors & learners. Managing development of tutors and learners in line with education standards & PHX commercial targets. Effectively preparing learners towards successfully completing their desired courses and supporting the learners with employments skills, including CV and interview techniques working towards a successful job outcome. This role required extensive networking with potential employers to create a pathway to employment for our learners and establishing links to community projects of the most vulnerable in our community to drive enrolment of new learners, planning, support and monitoring the learners journey to ensure consistency and quality experiences by delivering exceptional training & ensure that the business' standards of safeguarding & welfare of the leaners was being metThis is a key leadership working directly with the CEO & MD effectively with clear communication with responsibility for the operational management of the centres. My personal aspirations for this role were to increase the job outcome of the unemployed and vulnerable people. My biggest success being the successful integration of the new founded Well Community into PHX, a CIC that give support to people recovering from drug and alcohol addiction through therapy, counselling, peer mentoring, employment training and social activities.Additionally in this position I created real-time KPI for performance management, High quality & modernised marketing materials, coaching guidelines and new lines of networking opportunities that was utilised throughout the business in Cumbria & LancashireLearndirect was the business' main course provider and source of income for PHX and with the collapse of Learndirect I regrettably left my role at PHX.

It was my role to lead and inspire the store team to continue delivering brilliant commercial and Service experience in store during a transitional period. This is a key leadership role within the Retail Channel with responsibility for the effective day to day running of the store, engagement of the team and collaborative working within the peer group. I worked within a working framework and structure as well as having full accountability for the stores scorecard performance. My personal ambition at this time was to put the customer at the forefront of everything done in store by role modelling a consistently brilliant shopping experience to every customer, every time. As a modern Manager I believe in being fully accountable for the store success and I acted as a coach and leader in store to maximize operations, regularly coaching the team to make sure the principles of sales through service are being used to create a great brand image and making my store the "best in town".

Cumbria & Lancashire

To work as a business specialist in a retail setting and perform a multitude of tasks to support with business channels from sales to marketing for an assigned region to improve operations. These duties includes statistically analysis of both store and advisor performance, controlling manager buy-in, building business awareness, introducing concepts and ideas with management both in person as well as over the phone and via email and producing analytic reports for the Regional Manager; following –up on materials sent out, assisting Advisors in selling these ideas and products to their customers

As an experienced member of the team, I was responsible for overseeing other sales advisors working on the shop floor. Delegating daily duties to more junior members of staff, coaching and supporting with customers.Typical daily tasks included working alongside management to develop product ideas, monitoring stock control, attaining customer satisfaction, meeting commercial targets and overseeing the store in the manager's absence. Typically, my role involved balancing working on the shop floor with offering support to the store manager.

Building trust and re-pore with Vodafone customers listening and asking relevant questions. And then you’ll explain exactly what products, services and tariffs are right for that particular person. We were encouraged to be ourselves to personalise the experience And to help your customer see what the solutions you’re suggesting will do for them.I worked towards monthly KPI targets which included customer service, this was based on results from a survey conducted by the customer after every purchase via SMS.

Associate'S Degree, Business Management (Project Management), 2:1

80 credits earned in; Managing Self Development, Managing Information, Managing Finance and a Work Based Project.

Education record

Plastering, Distinction