*Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System*Attend and carry out Faults calls from clients with a focus on providing high levels of service and response times.*Diagnosis systems breakdowns and back up server data of the various places*Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records as applicable.*Maintain records of all… Show more *Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System*Attend and carry out Faults calls from clients with a focus on providing high levels of service and response times.*Diagnosis systems breakdowns and back up server data of the various places*Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records as applicable.*Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards*Attend for any operational and maintenance issues at any time if required urgently.*Be available for on call procedures and other responsibilities when required. Show less

I am working as a Associate EngineerJob Scope/Responsibilities :*Lead a Network Team in executing firmware/software testing*Setup testing environment*Propse test scope and test hours needed to execute the test.*Create test matrix for review and approval by client.*New requirement implementation into test case*Communicating with clients on test proposals for test team to execute*Producing daily memos to show daily team's progress and weekly reports to show the… Show more I am working as a Associate EngineerJob Scope/Responsibilities :*Lead a Network Team in executing firmware/software testing*Setup testing environment*Propse test scope and test hours needed to execute the test.*Create test matrix for review and approval by client.*New requirement implementation into test case*Communicating with clients on test proposals for test team to execute*Producing daily memos to show daily team's progress and weekly reports to show the overview results of testing executed by team for the individual week*Creating powerpoint slides for test proposals*Using Quality center to submit defects and upload test results for clients to view them*Work wih other teams to execute labwide verification requested and deliver the results on designated time*Attend meetings with clients to clarify issues or any improvement in project matters*Designate work to fellow team members to execute the given task to complete before timeline to meet timing accuracy of submittion of results*Ensure all test results are updated correctly*Train new staffs that are joining the team*Working overtime to complete all outstanding work, even after midnightJob Achievements:1. Joined the company as a Temp Staff from recruits express in Sept 2009. Became a permenent staff on June 2010.2. Was 1 of the 5 best employee for the Year 2011Skills:1. Computer literate2. Well Discipline3. Able to communicate with people easliy4. Always like to be a Team player and happy to work together with other staff5. Hardworker and never give up on anything easily6. Able to work in stressful environment7. Always ready to learn and pick up new skills and work to a positive mindset8. Always have a good and friendly relationship with other staffs Show less