Program leader with a passion for Innovation, Business Improvement, and Project Leadership (Agile “a” advocate & PMP). Results in Business Analysis, Applications, Customer Relationship Management (Salesforce CRM), enterprise operations, software development, retail, pharmacy, process manufacturing, automotive parts manufacturing, and process industries. Proven track record implementing complex and global projects, cost-savings and profit improvements, impacting an organization’s productivity, efficiency, and profitability. Strengths include building close working relationships with stakeholders and teams while being a strategic thinker using analytics to identify strategic options to achieve results in alignment with company goals. Specialties Include:• Customer Relationship Management (Salesforce.com SME). Applying CRM and forecasting to global B2B Sales and Product Management Organization. Trained Salesforce Administrator• Project / Program Manager (Agile Evangelists & PMP). Business with Applications Analytics and Global Infrastructure deployment projects. Includes SAP ERP, Quality Management, Product Lifecycle Management (PLM). Currently working on Systems Integration Strategy.• Lean Process Change (Certified Six Sigma Black Belt). Applying “Lean” to Retail, CPG Distribution, Process Manufacturing, and leading strategic Document Management deployment efforts. • Enterprise Performance Management with Business Intelligence using Data Warehousing.• Special Projects & Change Management leader for Strategic Initiatives, Information Systems, and Certified in Activity Based Cost Management, Business Modeling, and Score-Carding. • Real Estate - Certified Ohio Professional Housing Provider, REIA Member, Commercial Property Acquisition and Management trained.• Non-Profit Leadership. Board and Advisory Member, PMI Marketing VP, Major Capital Program, Scouts BSA District Leader, and $12MM Building Project leader.