I am a highly driven software and hardware specialist and demonstrate success delivering outstanding results in client relationship cultivation, software implementation, database management, and service delivery. For over 10 years, I’ve thrived working in application support in both clinical and non-clinical settings. I have experience implementing new hardware/software and working with diverse teams to generate high-level outcomes. My ability to build sustainable relationships at all levels helps me drive a positive business culture based on mutual teamwork and respect.Known as an influential leader, I strategize to enhance information systems and technical research initiatives. I constantly strive to keep moving forward through personal and professional development and continuous improvement projects. As an Analyst, I implemented 16 new applications that increased productivity and collaborated with new acquisitions to implement software and hardware into the Ochsner environment. As a supervisor, I’ve automated and transitioned several processes from pen and paper to SharePoint. I look forward to connecting with you and learning about how my analytical skills and operations background can fit your needs. Please contact me directly through my LinkedIn profile.Specialties: Operations Management, Quality Improvements, Client Satisfaction, Relationship Management, Process Improvement & Development, Customer Service, Operations Consolidation, Operational Excellence, Crystal Reporting, Point-of-Sale, Clinical Applications, ERP Software, Rugged Hardware, POC Deployments