Danetta Simmons Email & Phone Number

United States

- Serves as a critical resource for regional managers, providing solutions and guidance for complex issues while remaining in compliance with Department of Correction policies.- Trains up to 20 commissary staff members per site on company procedures and systems, which includes Kronos, KCN, Microsoft Office, and Oracle software.- Provides employee feedback and coaching, schedules working hours, audits timesheets, and handlesinmate grievances related to employee performance.- Streamlines retail operations by utilizing advanced Excel functions for inventory management, reducingstock discrepancies and inmate theft by 30%.- Optimized product assortment for inmate purchasing.- Utilizes KCN software to process inmate transactions. Successfully implemented an automated Excelfile and record-keeping system for reporting transaction data to the Department of Corrections accountingoffice, reducing employee manual errors in tracking and dating products.- Completes 40 hours of annual training in Institutional Familiarization, including CPR, First Aid,Fraternization, Strategic Planning, and Emergency Preparedness.- Accomplishments & Projects: Led initiatives to boost employee retention by 20% through targetedprofessional development, personalized recognition programs, and real-time feedbackadjustments. Facilitated training for six managers and three assistant managers during tenure.

Virginia, United States

- Oversaw daily commissary retail operations, across 3 sites. Managed inventory and implemented a newtracking system that reduced product shrinkage by 28%, cut the cost of goods sold by 10%, andprovided real-time visibility for strategic purchasing decisions.- Achieved a 15% increase in customer satisfaction within 2 years – serving over 10,000 customersmonthly – by optimizing inventory management, workflows, and seasonal menu promotions, as measuredby reduced inmate and Warden complaints.- Implemented online ordering based on successful practices from Maryland facilities and created a newcurbside system in the Southeast Virginia Region, resulting in an 18% increase in foot traffic and a23% uplift in average order value.- Negotiated with 30+ vendors for competitive pricing.- Regularly surpassed sales targets by 5% through conducting weekly audits on high-value sales items,preparing monthly sales reports and generating quarterly reports for the Department of Corrections.- Led a team of 8, achieving a 95% employee retention rate, managing all aspects of supervision,training, scheduling, and disciplinary actions.

Human Services, General, 3.7

Associate'S Degree, Psychology, 3.5

Bachelor'S Degree, Theology/Theological Studies