Dane Kim Email & Phone Number

Bellingham, Wa, Us

Addison, Tx, Us

Richmond, California, Us

Leveraging my skillsets towards saving the planet!

San Francisco, California, Us

As a Salesforce Engineering Manager at Smartbiz, I had the distinct privilege of leading the Salesforce implementation team, which consisted of 6 dedicated contributors, including 4 direct reports. My responsibilities encompassed:• Coaching and mentoring junior to senior-level Salesforce developers on best practices and solutions. My leadership approach prioritized vulnerability, vision, and empathy, ensuring that we tackled challenges head-on and removed any obstacles in our path.• Consistently ensuring that every team member had a clear understanding of their priorities and objectives. I aimed to help each individual recognize their strengths, address areas of improvement, and cultivate a deep sense of fulfillment as they contributed to our larger mission.• Striking a balance between the pressing needs of the business and our architectural vision, I thrived as a cross-functional coordinator. By collaborating closely with both business and technical stakeholders, I ensured that our Salesforce roadmap was both clear and achievable, driving the team to deliver practical, scalable, and sustainable solutions.

San Francisco, California, Us

As a Salesforce Architect, I played an integral role in the entire Salesforce product delivery cycle: from requirements gathering to user story creation, backlog refinement, solution design, and both hands-on and delegated implementation• Soon after joining, I designed and instituted the Salesforce Software Delivery Lifecycle, encompassing release management processes such as environment topology, source/repository management, and CI/CD.• With a vision for long-term excellence, I steered our team in creating scalable frameworks for feature gating, integrations, triggers, custom rollups, Opportunity milestone tracking, and sales process automation.• Regularly leading discovery sessions, I engaged deeply with stakeholders at all levels, understanding business challenges and transforming these insights into a prioritized backlog of user stories.• My designs for business processes and technical solutions struck a balance between immediate, impactful features and the broader roadmap of Smartbiz’s enterprise tech stack.• I heavily utilized standard diagrams (like ERDs, UML sequence, flow charts, and business process diagrams) alongside custom visuals (I <3 Lucidcharts) and sandbox environment POCs to ensure transparency, stakeholder buy-in, clear guidance for implementation, as well as product documentation.• Aiding the development and release processes, I collaborated with my technical lead/senior developer to conduct code reviews (using the Git PR process) and execute releases via Gearset.• As a Salesforce technology domain expert, I empowered Smartbiz to harness the full potential of Salesforce. This involved crafting a custom data model to cater to Smartbiz’s unique loan-processing business model, designing scalable and maintainable processes, and championing the adoption of out-of-the-box features."

Sacramento, California, Us

New York, Ny, Us

New York, Ny, Us

Chicago, Il, Us

San Francisco, Ca, Us

Managing the administration and development of Marin Software’s marketing automation and marketing operation:Marketing Automation:- Lead scoring (activity and demographic)- Lead routing- Campaign execution and tracking- Web form design and implementation- Creating and managing Tracking and attribution campaigns - Triggered workflows based on lead interaction- Email/events (live and web)/nurture programs and associated flowsProcess and policy development:- Recommending contact acquisition and email policy- Overseeing adherence to CANSPAM, CASL and EC laws governing email marketing- Development of lead-flow and funnel tracking process in establishing SLA between marketing and sales- Designing and implementing workflows and process enhancementsInterdepartmental support:- Developing and presenting interdepartmental training regarding Marketing Operations processes and programs- Custom reporting and analytics for marketing, sales and overall funnel performance- Member of corporate CRM committee, advising on overall CRM strategy, processes and policyMarketing database management:- Overseeing overall data cleanliness and integrity for CRM, marketing automation and SQL database- CRM administration and Marketing Automation database management including development and customization- Generating marketing lists based on highly targeted segmentation- Maintaining and enhancing automated Salesforce->MySQL mirroring program- Developing of various complex recurring and ad-hoc ETL processes - Excel VBA scripting for complex macros in formatting and preparing lead listsReporting and analytics:- Custom reporting and dashboarding for marketing/sales performance- Administration and maintenance of Marketing’s Tableau instance- Creating multiple custom automated recurring reports for various stakeholders- Ad-hoc analysis of various operational performance parameters to guide policy, process and program decisions

Scottsdale, Az, Us

• Administrator for Salesforce.com instance including reporting, permissions, configurations, and automations• Planning and implementing high-level solutions for workflow automation and data integrity• Developed APEX triggers for lead management

Scottsdale, Az, Us

-Planning and executing strategic and metrics based marketing campaigns-Supporting introduction of new products to company catalog with coordinated marketing efforts-Demand generation activities including producing and promoting live events, webinars and managing email outreach-Supporting sales and implementation of complex technology solutions (Electronics / Mechanical simulation and design)-Enterprise software sales

Wilsonville, Or, Us

-Effectively bridging corporate marketing and potential clients to discover product fit of complex engineering software solutions

• Designed and developed an automated, high resolution variable capacitor device with Matlab scripts as a control interface, automating the testing of capacitive sensors• Performed thorough analysis and testing of competitor capacitive sensing devices, including those produced by Analog Devices and Microchip, characterizing their performance as well as deducing and describing the methodologies employed• Completed testing of design prototypes against device performance requirements, clearly and thoroughly documenting and reporting results

Bellevue, Wa, Us

• Providing world-class customer support for enterprise accounts with 5000+ end users• Coordinating with multiple stakeholders, both internally and externally for projects and issues varying in scope• Data capture, analysis and reporting on client accounts for continued optimiation of service utilization • Proactively optimizing the mix of products and offerings leveraged by our clients• Maintaining excellent customer relationships to proactively avoid potential issues

Bachelors Of Science, Electronics Engineering Technology

Master Of Business Administration (M.B.A.), Business Administration And Management, Mangement Information Systems

Sandler Method Of Sales