Responsible for developing the Data Analytics practice in the Americas.

Responsible for developing Reporting & Analytics and Digital Marketing teams. The main goals include:- Identifying new onshore and offshore business opportunities.- Account Management: Client relationship, SLA management, account growth.- Team management in Chile and India (+30 people): Hiring, training, mentoring, coaching and team feedback.- Coupling with sales teams to maximize revenue opportunities and sales cycle support.Results: - Revenue growth of +25% (2019-2020).- Keynote speaker of Link 2020. Event aiming to showcase innovative solutions in the market with the topic Digital Transformation for SMBs (+150 attendees).- Team development across different locations – Chile, India, Canada and the US.

Responsible managing the Business Intelligence team for one of the Forbes 500 companies in the US. The main goals included:- Manage client relationship identifying opportunities and maximizing profitability.- Team management in Chile and India: Hiring, managing, trainings, feedback, development and team guidance.- Stakeholder interaction: Remote and in-person partnership in Texas (US), project management, SLA meetings, presentations and conflict management. - Lead strategy and technical team approach in diverse technologies Results: - Increased the account by adding +40% revenue growth (2018-2019). - Evaluated as top performer of 2018 and promoted to Senior Manager.- Hired, developed and promoted team members increasing their presence and recognition within the client.

Key Areas: Risk, Compliance, Credit Cards, Insurance and Loans:- Led diverse initiatives and projects within the Data & Analytics team in Brazil in collaboration with teams in the US and India.- Coordinated local team managing timelines, performance and activities related to Retail Bank Products.- Managed relationship with senior audiences to discuss business opportunities and develop data-driven solutions.Results:- Maximized team efficiency rebuilding data structures, KPIs, insight generation and resource optimization removing manual processes.- Evaluated as Top Performer of 2015

Investments Bank - From Oct 2010 to Dec 2013: - Performed Reporting & Analytics and Data Management activities for investments bank (Savings, Funds, Stocks, Term Deposits, Pension funds, etc.).- Analytics translator: Collaboration with business areas to translate their needs into data-driven solutions / projects.Insurance Area - From Aug 2007 to Sep 2010:Responsible for developing MIS solutions for Insurance Area (Auto, Life, Residential, amongst others) Main tools: SQL Server, MS Access, SAS Guide, SAS Base, Visual Basic, MS Excel, VBA, Business Objects.Results:- Maximized ROI of various products by generating new insights to product owners.- Increased team efficiency by creating and streamlining data automation removing manual processes.- Fostered data-driven culture by creating KPIs, analysis and new sources of information.