Dan Frein Email & Phone Number

Grand Rapids, Mi, Us

Norton Shores, Michigan, United States

Norton Shores, Michigan, United States

•Provides governance, authority, and oversight for value delivery, facilitating key stakeholder decisions on the trajectory of the portfolio both directly and through subordinate LAPMs and Analysts•Determines and manages large initiatives and teams that will be approved, and then ensuring that those initiatives are aligned with the overall Consumers Energy business strategy and budgeting guidelines•Facilitate the overall flow of the portfolio, including managing portfolio events (meetings), artifacts, and metrics•Partners with IT and executive leadership on multiple product families, and enterprise architecture to define and analyze business problems, review business cases, to provide solutions and link benefits to IT investments for funding and allocation requests. •Analyzes initiative risk profile and value benefit proposition, and tracks results of features against KPIs.•Responsible for determining and maintaining the budget, and operating as the liaison between the IT portfolio and the corporate financial management group•Serves as a resource & mentor for Lean Agile Portfolio Managers•Establishes key elements of tactical and operational plans to facilitate the development and ongoing maintenance of portfolios vision canvas. •Identifies significant opportunities throughout the enterprise, recognizing potential threats, frame IT solutions and present to key stakeholder•Develops processes and communications standards to ensure stakeholders are engaged for the description, prioritization, and budgeting for large initiatives. Maintains accurate and timely information for stakeholder decision making on portfolio matters.•Collaborates with product leadership on all roadmaps, predict and identify risks, especially those related to dependencies between product families and delivery teams for large initiatives.•Clarity Product Owner and key stakeholder of Clarity financial processes•Key Contributor/stakeholder for Lean Portfolio Management (LPM) transformation

Norton Shores, Michigan, United States

• Provide guidance to portfolios for making investment decisions, using spreadsheets and SAP to analyze financial data, spot trends, and develop forecasts both for financials and resources• Coordinated financial management activities across the portfolios, working with the corporate financial management group to ensure that budgets, forecasts, and actual results meet targets• Evaluating & reporting forecast results, coordinating activities to reconcile significant variances, and refining the forecast model to reflect updated assumptions• Preparing & maintaining relevant reports pertaining to portfolio operations• Create & maintain forecast models for incoming IT demand (programs, projects, changes, incidents, service level agreements) and matches demand to available supply, primarily internal and external resources• Partner with other Portfolio Operations leads to source and share additional delivery resources for effective resource utilization within the portfolio and across IT department • Coordinated financial forecasting and reporting activities across the portfolio to drive timely and accurate financial management• Oversee the portfolio demand forecast, ensuring up to date financials. Support the identification and removal of barriers for financial management• Provide oversight to IT financial modeling and scenario planning. Create and maintain forecast models for incoming demand and matching demand with supply for both internal and external resources• Identifies financial risks, mitigation strategies, and opportunities to optimize spend. Communicate outcomes with IT and business executive leaders and product family leadership• Establishes and maintains the flow of large and complex initiatives of >$1M through the portfolio process including centralizing portfolio initiative intake, running portfolio events, and facilitating the governance of the portfolio operations and investments budgets.

Norton Shores, Michigan, United States

• Performs short and long-range financial and resource planning for the IT DOET portfolio• Single POC in the DOET portfolio for the corporate financial management group, coordinating financial forecasting and reporting activities• Create and maintain forecast models for incoming IT demand (programs, projects, changes, incidents, service level agreements) and matches demand to available supply, primarily internal and external resources• Develop Key Performance Indicators (KPIs) that measure the effectiveness of the portfolio operations function in a transparent, regular, data driven way• Partner with other Portfolio Operations leads to source and share additional delivery resources for effective resource utilization within the portfolio and across IT department• Understand and align with the portfolio’s business area to identify associations between assignments and discuss with management so that a more finite decision can be made for the proper resource assignment• Work with the portfolio team to assign a significant number of employees and external resources to specific efforts with a goal of effectively balancing resource utilization needs with planning targets, skills allocation, actual utilization and staffing needs while ensuring effective delivery

• Performs short and long-range financial and resource planning for the IT DOET portfolio• Single POC in the DOET portfolio for the corporate financial management group, coordinating financial forecasting and reporting activities• Create and maintain forecast models for incoming IT demand (programs, projects, changes, incidents, service level agreements) and matches demand to available supply, primarily internal and external resources• Develop Key Performance Indicators (KPIs) that measure the effectiveness of the portfolio operations function in a transparent, regular, data driven way• Partner with other Portfolio Operations leads to source and share additional delivery resources for effective resource utilization within the portfolio and across IT department• Understand and align with the portfolio’s business area to identify associations between assignments and discuss with management so that a more finite decision can be made for the proper resource assignment• Work with the portfolio team to assign a significant number of employees and external resources to specific efforts with a goal of effectively balancing resource utilization needs with planning targets, skills allocation, actual utilization and staffing needs while ensuring effective delivery

• Provided day-to-day leadership for 14 desktop support technicians and ensured reliable delivery and support of IT products and services to 71 Consumers Energy locations, 3 Fossil Generation Plants, and 3 unregulated CMS Generating Plants• Served as liaison for Business Technology Solutions and internal Consumers clients and reconciles competing BTS and client goals/strategies. Developed BTS/CMS Service Level Agreement• Developed support strategy for the integration of the CE generating plants and Michigan based, CMS generating plants into the company wide BTS support structure• Project Manager for the MS Office 2003, 2007, 2010 & 2013 Migration projects and the Consumers Energy Printer Asset Management project• Led several internal process improvement & change mgt. initiatives• Developed and processed external vendor selection RFPs

Muskegon, Mi

• Performed all desktop support duties for 4 customer service centers and 2 generating plants. Duties include hardware and software installation, optimization and troubleshooting. • Coordinated roll-out & and daily support of several major IT projects including Workstation Asset Management, Lotus Notes Roll-out, Y2K replacements, MS Office conversion, IP/SNA conversion, etc.

Muskegon, Mi

• Performed extensive computer operations/support duties including hardware installation and maintenance, network (LAN) management, software and hardware optimization (including purchasing), extensive mainframe operations, training the staff in the various software packages used, and the development of various forms and programs to enhance the productivity of the Generating Plant Skills Training Center.• Designed and installed Muskegon Training Center LAN as well as provided daily support and administration duties related to this LAN.

Muskegon Heights, Michigan, United States

• Performed extensive computer operations/support duties including hardware installation and maintenance, network (LAN) management, software and hardware optimization (including purchasing), extensive mainframe operations, training the staff in the various software packages used, and the development of various forms and programs to enhance the productivity of the Generating Plant Skills Training Center. Designed and installed the Muskegon Training Center LAN as well as provided daily support and administration duties related to this LAN.

Holland, Mi

Adjunct college instructor in various IT courses. • Instructed 3rd & 4th year undergraduate CIS major students. Duties include classroom instruction, lesson plan development & research, and off-site interaction with students and staff. I have also developed my own course material, presentations, and a small-scale LAN for Novell Operating System instruction. Courses taught: Client Server Concepts, Systems II - Theory, and Network Operating Systems

Muskegon, Mi

• Performed extensive computer operations/support duties including hardware installation and maintenance, network (LAN) management, software and hardware optimization (including purchasing), extensive mainframe operations, training the staff in the various software packages used, and the development of various forms and programs to enhance the productivity of the Generating Plant Skills Training Center.• Designed and installed Muskegon Training Center LAN as well as provided daily support and administration duties related to this LAN.

Ms, Information Systems Management

Activities and Societies: Highest Distinction

Ba, Financial Administration

Aa, Business Administration

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program