Danilo Falcão Terra Email & Phone Number

Bebedouro, SP, BR

Piracicaba, São Paulo, Brazil

Committed to providing an exceptional experience for our Trading business customers and partners through effective database management, digitalization, and process improvement. I am also responsible for executing all operations related to sugar and biofuels in both domestic and international markets.

Piracicaba Area, Brazil

Customer and Business Operations DepartmentManagement of 9 coordinations with the following mission:- Issuing Downstream and Upstream contracts- Managing Downstream contracts- Supporting Fuel and Sugar Trading business in domestic and foreign markets- Supporting Convenience Store businessOur objective was to improve processes through the implementation of.

Piracicaba, São Paulo

Customer and Business Operations DepartmentResponsible for implementing and managing credit risk for Shell Offices throughout Brazil. Our activities and improvements include:- Daily coordination with the sales team to manage blocked orders and present credit committees.- Implementation of a streamlined process for mass credit limit revisions..

Piracicaba, São Paulo, Brazil

Customer and Business Operations Department- Responsible for managing and development of customer service products, including designing and approving system strategy and improvements.- Responsible for designing and maintaining dashboards to monitor the main KPIs of the Customer Service department.- Responsible for monitoring customer complaints and.

São Paulo Area, Brazil

Coordinate the new Healthcare Education business unit, my role was to expand the impact and contribution of the group's internal physicians' knowledge within the medical community.

São Paulo Area, Brazil

As the lead for the Business Development of the Education Unit, I coordinated a multidisciplinary team responsible for organizing and implementing a new business unit focused on providing healthcare education through various mediums. Our key responsibilities included:- Business management and strategic planning to ensure the success of the Education Unit..

São Paulo E Região, Brasil

• Strategic projects defined during the Strategic Planning cycle >> Action plan for medical specialties defined as priorities in Strategic Planning through deep study of the context, the opportunity and formulation of.
• Creation, definition… Show more
• Creation, definition and measurement of the company's growth drivers and structure of the work plan for achieving the goals with the business Directors.
• We also coordinate the continuous Strategic Intelligence cycle, which involves monitoring and reporting the strongest trends and critical uncertainties of our industry. Show less

São Paulo E Região, Brasil

Demand Planning and OperationsResponsible for the sales plan throughout the year at the lowest level of detail through information provided by the business team, historical and statistical staff. Also responsible for preparing the production plan to all the manufacturing plants to meet the sales plan and equalize the level of inventory to established.

Sao Paulo

Demand Planning and OperationsResponsible for the interface between the business team and factory for the production of coated paper designed to magazines, art books and promotional roles. Responsible for compilation of registered orders and set the program to be sent to the factory in order to streamline production.

Demand Planning and OperationsResponsible for developing several projects in order to optimize area processes through VBA (Visual Basic for Excel). Among them is a system in order to standardize the inventory replenishment, a simulator that can monitor and adjust the production quotas and a model to reutilization of available stock.

Certificate Of Business Administration (Cba), Business Administration And Management, General

Executive Graduate School 18 month Program

Business Strategy Fundamentals

Bachelor'S Degree, Engineering/Industrial Management

Engenharia de Produção Mecânica

Intensive Course Of Advanced English, English Language And Literature/Letters

Activities and Societies: EF Research Unit at University of Cambridge Course held in Brighton, MA - USA