Sales Experience Manager
CurrentSales Account Managerâ–Ş Achieved 120% of annual sales target by strategically prospecting and nurturing key accounts in the commercial vehicle sectorâ–Ş Contributed to a $30M revenue growth over three years through strategic sales initiatives and effective team managementâ–Ş Developed Sprinter fleet solutions resulting in a 25% increase in client retention year-over-yearâ–Ş Led cross-functional teams to launch new sales strategy successfully, providing comprehensive training and support to sales staff,contributing to a 30% increase in sales volume within the first yearâ–Ş Improved company morale by initiating regular coffee chats, fostering open dialogue, and team bonding, significantly boosting moraleand engagement while maintaining Top 20% Customer Satisfaction Index (CSI), consistently improving client relations and retentionFinance Managerâ–Ş Generated F&I profit through the sale of warranties, gap insurance, theft insurance, maintenance contracts, and negotiations with lendersand customersâ–Ş #1 ranked Finance and Insurance producer for Park Place Fort Worth $2,460,668 total grossâ–Ş Successfully grew Per Vehicle Revenue from $750 in 2017 to $1,400 in 2019, an 86% increaseâ–Ş Successfully grew Service Contract Penetration from 34% in 2017 to 49% in 2019. Increased service contracts in the dealership by morethan 12 vehicles per monthService Drive Sales Managerâ–Ş Led the implementation and execution of Service Drive Sales strategies, resulting in a 25% sales conversion from incoming serviceretention and conquest clients, a 27% rise in new client acquisition, and generating an additional $12.2M in salesâ–Ş Created weekly and monthly sales forecasts with GM, Sales and Service managers, and Assistant Service Managers (ASM), developing a tangible sales packetfor all qualifying candidatesâ–Ş Executed innovative sales strategies achieving a 10% monthly increase in sales and profitability, contributing to $30M in revenue growth over three years
