I am a fresh graduate student at British University Vietnam, with a First Class Honours degree in International Business Management (BSc).My professional journey has led me to work with some renowned service firms in the hospitality, healthcare, and real estate sectors. My roles have spanned customer relations, sales, and human resources, providing me with a diverse set of skills and experiences in dealing with both internal and external customers. I am a firm believer in continuous learning and self-development. I actively seek out opportunities to expand my knowledge and skills through internships, courses, workshops, and competitions. This commitment to learning has shaped me into a proactive, hardworking, and disciplined individual - qualities that have been recognised by my former managers. My experience in the service industry has instilled in me a customer/client-centric mindset. I have gained valuable practical knowledge in managing relationships with both internal and external stakeholders.
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Leasing Intern | MarketsJll Jan 2024 - Oct 2024Hoàn Kiếm District, Hanoi, Vietnam -
Human Resources TraineeIhg Hotels & Resorts Jul 2023 - Oct 2023No. 5 Tu Hoa, Tay Ho, Ha NoiAs a Human Resources Trainee at InterContinental Hanoi Westlake, my responsibilities are: - Create and upload daily L&D material according to IHG’s standards- Create and design materials for internal communication- Provide assistance to new employees, including onboarding processes and administrative paperwork- Execute administrative duties- Support in planning and coordinating internal events and training sessions- Facilitate learning tours of the hotel as part of L&D programs- Provide training to new trainees- Update and support in managing employee databases -
Property AcquisitionNest.Living Feb 2023 - May 2023Hanoi Capital RegionAs a Property Acquisition Intern at Nest, my responsibilities are: - Assist with property descriptions of properties- Assist in finding new property listings- Scan key neighborhoods in search of apartments, houses, and commercial spaces to rent- Communicate with landlords, the website team, and sales team to provide new listings and advertise them to potential tenants- Maintain relationship and communication with landlords- Take care of the landlord and deliver service with professionalism - Prepare invoices on a monthly basis -
Sales And Marketing InternAccor Feb 2023 - Apr 20239 Cat Linh, Quoc Tu Giam Ward, Dong Da District, Hanoi, VietnamAs a Sales and Marketing Intern, my duties are:- Working collaborately with the manager or assigned staff member to carry out sales processes- Conducting research, gathering information to find potential client - Updating databases, documents and sales records- Reviewing sales performance against sales targets -
Customer Relation - Interpreter InternVinmec Healthcare System Jul 2022 - Sep 2022458 Minh Khai, Times City, Hai Ba Trung, HanoiAs an intern at Vinmec International Hospital, it was my responsibility to: - Help doctors and patients with problems regarding language.- Translate documents.- Cooperate with nurses, receptionists, and cashiers in dealing with procedures regarding admission, discharge, and payment in order to enhance customers' experience.- Assist the insurance team in fulfilling papers for customers' insurance claims.- Book appointment for customers when requested .This internship has provided me a great opportunity to practise my problem-solving and communication skills by dealing directly with the customers. Moreover, my English proficiency has also been strengthened when I have to translate medical reports and assist foreign patients.
Đăng An Phạm Education Details
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First Class Honours (1:1) -
First Class Honours (1:1)
Frequently Asked Questions about Đăng An Phạm
What is Đăng An Phạm's role at the current company?
Đăng An Phạm's current role is International Business Management Fresh Grad @BUV.
What schools did Đăng An Phạm attend?
Đăng An Phạm attended Staffordshire University, British University Vietnam.
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