Drive student engagement through tailored instructionalactivities, aligning with district objectives to boost overallacademic performance.Develop and implement comprehensive assessment tools,ensuring timely feedback within 4 days to enhance studentprogress tracking.Facilitate open communication channels with parents, organizinginsightful conferences to discuss individual student growth andacademic programs.Design and implement creative teaching strategies that cater to diverse learning styles, fostering an inclusive classroom environment for 29 3rd grade students.

Selected from competitive pool to join national teacher corps ofrecent college graduates and professionals who commit two yearsto teach in urban public schools.Participate in intensive summer training program to develop theskills and knowledge needed to achieve significant gains instudent achievement.Engage in a full schedule of professional development activities,including seminars in instructional planning, classroommanagement, learning theory, literacy, and diversity training.Spearhead innovative teaching strategies in urban schools, drivingstudent engagement and academic progress while continuouslyenhancing instructional skills.

Spearheaded “Night-Time Book Club”, boosting 3rd gradeEnglish proficiency by 27%.Designed 3rd engaging lesson plans and utilized innovativeteaching aids.Implemented data-driven assessment strategies, meticulouslytracking student progress through grades, attendance, andacademic achievements.Fostered strong partnerships with parents and colleagues,enhancing overall student support and academic outcomes.

Responsible for full-cycle AP and AR processes. Daily processing of customer payments. Respond to customer inquiries about invoices, payments, and their account balances. Reached out directly to customers with delinquent accounts to collect payment in a friendly & solutions-oriented way. Work cross-functionally with support and sales team to ensure a good billing customer experience Support in monthly close process, including reconciliation and review. Supported the team with paying bills and responding to vendor inquiries Maintained and improve current processes and documentation through identifying problem areas that decrease efficiency and creating better solutions. Additional routine supporting duties to ensure successful company administration.

Provide high quality, efficient and helpful responses to customer requests through channels like Zendesk emails/tickets, and phone. Suggest, update, and create content for our external Help Center and internal knowledge base to provide an easy, self-service customer experience (macros, help articles, etc.) Flag user pain points and suggests solutions to our product team. Identify areas of improvement in support processes (i.e customer self-service opportunities). Use tools and knowledge base efficiently to maintain low ticket processing time. Triage and escalate tickets as necessary. Researched and resolved invoice discrepancies. COVID-19 Contact Tracing for School and Subs. Provide contacts with approved information on state/local quarantine procedures, and, if appropriate, refer them to testing according to protocol. Developed script and email macros to inform contacts about the importance of quarantine, and what to do if symptoms develop. Determine RTO based on CDC regulation & Company policy. Update Company COVID-19 Policy as CDC and state regulations change.

Receive cash banks at beginning of the work shift and verify accuracy by counting money in the cash drawer. Prepare various daily or weekly logs and reports, such as deposit summaries, cash fund audits. Cash bank balancing of all cash banks in theme park upon returning to the cash room. Maintained merchandise presentation and stocking. Responsible for ensuring guest satisfaction by giving prompt, friendly, and knowledgeable service. Disney Class: Experiential Learning at the Parks, grade: A, Disney University.