• Technical design support for engineers integrating GSM/CDMA/GPS Machine-to-Machine (M2M) modules into IoT (Internet of Things) hardware, from product infancy through network certification.• Program embedded solutions using Python and other proprietary scripting languages to control the behavior of cellular and GPS specific hardware.• Utilizes APIs to facilitate a wide degree of customization for various customer mobile resource management (MRM) and Machine-to-Machine applications• Introducing and Launching new product lines into key customer channels.• Answering customer technical service calls and working technical issues to closure.• Working with Sales (Pre and Post) to help close technical sales and leading technical evaluation phases of the products by customers.• Handling customer complaints and requests over the phone or email.• Issue & lead resolution of RMA’s and notify sales/quality/engineering teams on the technical issues.

Lead developer for Adventure Pass, a mobile application designed to give users a first class sports equipment rental experience.* Created using the Ionic framework to which integrates AngularJS, Express, MondoDB and Apache Cordova.* All front-end development was done using AngularJS and Apache Cordova. * The backend was developed using Parse Server and hosted on the Heroku cloud platform.

Tier II support for Pico Digital’s video broadcast solutions, consisting of QAM/ASI multiplexers, ASI to IP encapsulators, QAM/ATSC decoders, analog modulators, video/audio encoders and decoders as well as servicing Verimatrix encryption servers. Duties included, site evaluations, on site system installations, product integrations, troubleshoot / repair, conducting software break test, creating company literature and customer relations.

• Technical design support for engineers integrating GSM/CDMA/GPS Machine-to-Machine (M2M) modules into IoT (Internet of Things) hardware, from product infancy through network certification.• Program embedded solutions using Python and other proprietary scripting languages to control the behavior of cellular and GPS specific hardware.• Utilizes APIs to facilitate a wide degree of customization for various customer mobile resource management (MRM) and Machine-to-Machine applications• Introducing and Launching new product lines into key customer channels.• Answering customer technical service calls and working technical issues to closure.• Working with Sales (Pre and Post) to help close technical sales and leading technical evaluation phases of the products by customers.• Handling customer complaints and requests over the phone or email.• Issue & lead resolution of RMA’s and notify sales/quality/engineering teams on the technical issues.

• Preformed troubleshooting and depot level repair on a vast number of military communication systems and navigation equipment: LF/HF/VHF/UHF broadcast radio systems (UAN/URC-92, URT23D, R2368, WSC3), DCU-100 Antenna couplers, Navigational and Search Radars (SPS 66, SPS 67, FURUNO), Identify Friend or Foe (MK XII) & AN/WRN-6 GPS systems. • EKMS custodian accepted and meticulously managed Controlled Cryptographic Items (CCI) materials with 100% accountability.• LAN Infrastructure Supervisor responsible for maintaining a 24/7 helpdesk, resolving trouble hardware repairs, software installs, IAVA security patches complying with NMCI standards. Develop design plans and build new, modify existing systems and switch rooms and cabinets complying with Navy MILCON and JACO specifications. Install and maintain Fiber Optic, CAT5 and CATS cabling network infrastructure and data circuits. Clearance:Expired DoD TOP SECRET / SCI