Support Director in management of Institutional Analysis department staff and Strategic Direction of Department.Promote a Departmental culture of personal growth and freedom to explore new technologies and methodologies.Oversee accurate and timely IPEDS and HEIDI Submissions.Environmental scanning of the Higher Educational Landscape.Oversee the maintenance of academic program listings.Categorize programs into Federal CIP coding structures.Oversee accurate representation of institutional data.Oversee support for program review, and accreditation reporting.Promote a culture of Data literacy with training availability in person and remotely.Interpret and present research and statistics to a variety of audiences across the institution.Act as Campus Gatekeeper to institutional student data residing in the Flint Campus Datawarehouse. Work with Ann Arbor Campus auditors to provide evidence of published student enrollment.UMF Site Administration for Tableau Server and Business Objects.Assist in Administering the Campus Data warehouse and Data ETL.Committee Membership:Michigan Association of State Universities (MASU) – UMF IR RepU of M - Flint Higher Learning Commission (HLC) - Data Sub-Committee ChairBanner Implementation Committee - IA RepInformation Systems Steering Committee - IA Rep

Develop tools to make data easy to understand and use across the organization.Ensure that data can be collected, stored, and retrieved efficiently.Work with others to identify data needs and create effective data solutions.Share data results with faculty and staff in a way that's easy to understand.Create systems to organize and manage data for various parts of the organization.Work collaboratively on campus committees requiring data needs.Help develop plans for future data initiatives.Create visual tools to help people understand data.Maintain accurate records of student retention, graduation, and other important metrics.Committee Membership:Michigan Association of State Universities (MASU) – UMF IR RepU of M - Flint Higher Learning Commission (HLC) - Data Sub-Committee Chair and Steering Committee MemberBanner Implementation CommitteeInformation Systems Steering Committee

The Office of Institutional Analysis serves as a reliable source for comprehensive and authoritative information about the University of Michigan-Flint. Institutional Analysis is responsible for collecting, analyzing, and distributing data and information related to the general operations of the institution. The office works with data from various areas related to students, faculty, programs, personnel, facilities and finance. It serves as the primary contact with state and federal agencies, guide books, and higher education organizations for information reporting.Committee Membership:Banner Implementation CommitteeInformation Systems Steering CommitteeMI Association of Institutional Research Technology Sub-Committee Chair and Steering Committee MemberU of M - Flint Higher Learning Commission (HLC) - Data Sub-Committee Chair and Steering Committee MemberFounder member of the Data Analyst Work Group (DAWG) - University of Michigan-Flint workgroup committed to managing campus data feeds, BI systems knowledge, and skills development

Work in a team to maintain the campus Computing MachineryConsult campus computer users on software and business process'sSupport for 8,000+ campus usersMentor student employeesMaintain positive relations with faculty, staff, and studentsProject ManagementLead and Assist Search Committee process during selection of new employee’sManage campus physical and virtual assets with Altiris Deployment Server, Windows Deployment Server, Active Directory, VM VSphere, SCCM, Secunia Corporate Software Inspector.VDI deployment and configurationCasper Suite Mac administration solutionApplying local and domain policy/security on campus network attached assets and protecting local and network based informationMaintain HP and DELL desktop and server hardware certifications.Provide technical support for university and visiting accreditation committees

Maintain the campus Network InfrastructureUpgrade Network hardware including switches, cat 5, and fiber optic cablingInstall hardware on campus computers such as video and sound cards, hard drives, memoryInstall and configure Microsoft windows operating system, and software on new and existing computersTroubleshoot system problems, configure, and apply appropriate solutionInstall and configure Novell Netware client software (now using windows client/server)Assisted with move from Novel to Windows client/server

Provide telephone based computer technical support to all on and off campus usersSupport for Window 95/98 OS to Microsoft Office suit programsWork ticketing in Heat 5.1

Interview, train, and schedule new student employeesSchedule Math Study Room hoursAssist Special needs studentsAssisted students in Basic Math, Elementary Algebra, Intermediate Algebra, College Algebra, Calculus I, II, III, General Chemistry, Calculus based physics