Systems engineer on Collaboration team handling SharePoint 2016, CDN and various collaboration based projects. Previous handles Exchange and Global operations

Global Ops Engineer

Everything IT related.....I will update more shortly.just busy doing IT Stuff and the fact that I havent update Linkedin a year is SAD on my part of course.More Great stuff to come!

I started with Roundabout Theatre Company as an onsite Engineer with Marcum Technologies acting as their onsite engineer. Day to day duties includes dealing with a Microsoft Active directory environment base across Windows 2008, Windows 2012 based servers. Exchange 2010. Storage for the environment was an EMC VNX5300 utilizing about 12TB of storage. Hosting a VMWare 5.3 3 host environment. This high level overview of their environment supported 250+ users. This unique environment being a very large non-profit theatre and arts company support 8 sights over a Windstream MPLS network. Considering this is not like any other environment I have experienced in the past lead to many different challenges for myself including working in a theatrical and education setting. I hired a staff of 2 other desktop support staff whose skill varied using Microsoft and Apple backgrounds as well as working in a non-profit setting. The most successful project to date is a complete network infrastructure change completed 8/30.With the current network changes to the network infrastructure and MPLS changes including setting up BGP and internet failover. Utilizing Cisco 3850 POE switches and Palo Alto Firewall and Palo Alto Panorama Firewall management. The next phase of the project is to implement the equivalent changes to each of the site.

Sr. Systems Engineer – Self-employed.Client – Alphaserve Technologies Sr. Client Services Engineer – Project end date: 2/28/2013Lincoln Computer ServicesSr. Systems Administrator/Engineer - May 2011 thru February 2012St. Bernards School Sr. Systems Administrator/Engineer - June 2012 thru Sept 2012• Provided support for various clients on an as needed basis.• Responsible for overseeing, implementing and maintaining all aspects of technology. This includes daily support incidents, desktop and server troubleshooting, hardware/software installation and upgrades, new infrastructure build outs and relocations. • Interfaced with high profile financial industry clients on a day to day basis thus requiring the highest level of technical ability, presentation, communication and professionalism.• Assisted in developing and managing customized, powerful, premium solutions for clients for their technology requirements. • Installed, maintained and configured Windows and Linux based servers for varied purposes, integrating them into corporate environments.• Daily duties for various clients included, but were not limited to the following:Daily Active Directory administration and security assessment Administration of VMWare 4.x and upgrade to VMware 5.1 on HP Blade Chasis/EMC SanCitrix XenApp, Presentation Server 4.0 / 4.5 Cisco Routers and Switches Active Directory/Exchange - Maintenance of healthy AD/Exchange Environment Installation and configuration of Windows 2003/2008 servers in a virtualized environmentManagement of Enterprise Wide Messaging (Exchange 2003/2007/2010)Exchange maintenance and migrations (Exchange 2003 to 2007/2010)Daily management and administration of (Blackberry 5.x) services and Exchange Email Installation and configuration of Linux based servers and appliancesMicrosoft SMS / Microsoft WSUS 3x/SCCM and SCOM/Whatsup Gold and Nagios Backup and Archive SolutionsCA Tools (Spectrum / System Edge SOI Vaim) Nimsoft

Systems engineering consultant for varied clients. Supporting Designing and implementing changes needed to infrastructure as well as resolving any issue the client may have from a support aspect.

Sr. Systems Engineer – Escalation engineerChips Technology Group - March 2014 – PresentHandle all third level and tertiary function of support organization. Assist client with issues that were high in complexity and needs of the engineers for second and third level support within organization. Responsibilities are dealing with all aspects of various technologies and troubleshooting issue and developing resolutions with in a timely matter. •Handle all various technologies from Microsoft Server to VMware and linux system. Chips utilized cloud based hosting environments for clients’ server and infrastructure needs utilizing HyperV and VMware environments. The infrastructure handled over 575 + servers including hosted email systems and telephony.•Resolve customer issues and keep customer satisfaction level as high as possible. Giving client base the experience and customer handling they need and expect from the support organization. Develop custom systems and designs for clients that have been put forth through Chips Technologies designs and implementation.•Discover and implement solutions for clients as they become part of the Chips client base. Setup up and gather knowledge and implement Chips standards for our clients as we bring them into client base. Handle discovery of client infrastructure, systems methodology to assist with support of their organization.•Most active technologies used for client support within the Chips are there support tools. Although many support tools were customized and developed in house. Kaseya and Nagios were used for support, remote control and operational needs. Chips is Microsoft “Best Practices” company. •Training and mentoring new engineers was the final part of my position with Chips. I would train all engineers on cocnnectwise call tracking, internal procedures and processes from change tracking and control for customer environments. To call handling and server and desktop troubleshooting and preventions issues.

Eze Castle Integrations, New York, New York Systems Administrator/Engineer – October 2009 thru February 2011.• Provided Administration, Technology Support, Telecommunications, Network Infrastructure Design and Management, Business Continuity Planning and Disaster Recovery, Archiving, Storage and Internet Services.• Responsible for overseeing the work of several subordinates implementing and maintaining all aspects of technology. This includes daily support incidents, desktop and server troubleshooting, hardware/software installation and upgrades, new infrastructure build outs and relocations. • Interfaced with high profile financial industry clients on a day to day basis thus requiring the highest level of technical ability, presentation, communication and professionalism.• Assisted in developing and managing customized, powerful, premium solutions for financial and hedge fund clients for their technology requirements. • Installed maintain and configure Windows and Linux based servers for varied purpose integrating them into corporate environments.• Daily duties for various clients included but were not limited to the following:Daily Active Directory administration and security assessment Administration of VMWare 4.x on HP/EMC SanCitrix XenApp, Presentation Server 4.0 / 4.5 Cisco Routers and Switches (IronPort)Active Directory/Exchange - Maintenance of healthy AD/Exchange Environment Installation and configuration of Windows 2003/2008 servers in a virtualized environmentManagement of Enterprise Wide Messaging (Exchange 2003-2010)Daily management and administration of (Blackberry 5.x) services and Exchange Email Installation and configuration of Linux based servers and appliancesMicrosoft SMS / Microsoft WSUS 3x/SCCM and SCOM/Whatsup Gold and Nagios Backup and Archive Solutions

Samson Management LLC, Senior Systems Administrator/Engineer – January 2006 thru December 2008• Handled day to day operations of network. • Resolved all user problems on a daily basis with quick response and efficient resolution. • Successfully designed and implemented a network upgrade consisting of new routers, servers and desktops. • Successfully completed a Project Management task involving network and telephone system upgrades. • These upgrades provided at least 25% growth for the company over the next several years while allowing the network to be stable and handle new changes with flexibility and ease of use.• I also secured their network and ensured that the network design was stable and adequate for the user’s requirements. I achieved this by implementing a new server infrastructure utilizing all new Dell servers running Microsoft Windows 2003 server operating system and Windows domain as well as upgrading the current the email system to Exchange 2003 and creating security and email policies to allow the domain to function at its needed potential. • Designed, Implemented and Managed Enterprise Active Directory Forests and Domains (W2003, W2000, DNS, DHCP, WINS, AD) • Responsible for:• Maintenance of healthy Active Directory/Exchange Environment• Management of Enterprise Wide Messaging (Exchange 2003/2007)• Daily maintenance and system monitoring