• System monitoring companies’ information technology relatedsystem (files servers, domain servers, dns servers, mail server,network, firewall, port forwarding, active directory server)• New accounts set-up and active directory administration• Design new computer systems system and server performance• Run reports on system performance to the manager in a monthly& yearly basis• Optimise processes and lead process improvement• Manage staff and user credentials and file permissions.• Troubleshoot technical issues• Create and implement training for staff• Coordinate and provide support for Firewall and network system• Ensure systems are secure and protected from breach or viruses• Risk mitigation planning (maintain weekly, monthly & annualupdate/maintenance to prevent future system failure)• Developed project plans and guidelines that provided a roadmapfor successful completion of the project• Monitored project progress and identified potential risks, enablingproactive problem-solving to prevent delays• Developed a comprehensive project scope that provided clearobjectives to stakeholders, resulting in successful execution of theproject• Created a project budget that identified all resources and costs,ensuring that the project was completed within budget• Coordinated with vendors and contractors to ensure thatmaterials were delivered on-time and within budget• Wrote and presented detailed project reports to stakeholders,providing timely updates and ensuring transparency• Developed and maintained a project database that tracked allproject tasks and milestones, providing visibility into progress• Design & Installation of IoT Smart Home Products• Design & Installation of Audio/Visual System consumer• Design & Installation of Security Systems• Design & Installation of ELV Systems• Design & Installation of IT Systems

• Implemented a system for inventory management and tracking ofIT assets, resulting in improved asset management and costsavings• Implemented a network monitoring system that detected andalerted IT staff of potential security threats, reducing the risk ofdata breaches• Developed a backup and disaster recovery plan that enabled thecompany to recover from a system outage in less than an hour• Installed and configured virtualization technology that increasedserver utilization• Set up, configured, and maintained system backups to ensuredata integrity• Troubleshot and resolved network, system, and application issuesin a timely manner• Configured, monitored, and maintained network security toprotect against unauthorized access, malware, and otherthreats• Configured, monitored, and optimized server performance toensure high availability• Implemented a centralized authentication system to simplify usermanagement• Managed user accounts, passwords, and access privileges toensure secure access to applications and data• Installed, configured, and maintained enterprise-level Windowsserver systems• Troubleshot and resolved hardware and software issues, resultingin a 15% reduction in helpdesk tickets

• Lead the design and implementation of an effective backupand recovery system, improving system reliability• Led a team of IT professionals to successfully complete a majorsystem upgrade project on time and within budget• Created an IT budget that optimized cost savings andmaximized return on investments• Developed an IT budgeting process that reduced costs whilemaintaining the same level of service• Developed an automated system for software patching andupdates, resulting in improved system reliability and security• Developed an automated system for user authentication andaccess control, ensuring data privacy and integrity• Design, install, and implement projects infrastructure in anaspects of IT related systems like ELV system (CCTV, Biometric,Network Infrastructure, etc.), Data Center system (NetworkStorage System, Domain Server, POS, etc.), Cloud basedsystem (Cloud Storage, Cloud Based POS system, Websites,etc.), IoT System (Internet of Things) & Smart Home System (Home Automation System, Hotel Automation System, buildingAutomation System)• Created a helpdesk system to address user inquiries quicklyand efficiently• Developed and maintained good working relationships withvendors and contractors, resulting in improved customerservice and satisfaction• Developed and managed an organizational structure thatallowed for effective resource allocation and delegation oftasks• Established and maintained effective communicationchannels with internal and external stakeholders, resulting inimproved customer service and satisfaction• Collaborated with external vendors to ensure successfulintegration of third-party solutions• Developed a budget tracking system that identified areas ofcost savings and improved resource utilization• Developed a team performance tracking system to improveteam accountability and performance

• Utilized a wide range of audio equipment to capture andprocess sound for broadcast, film, and video production• Utilized a variety of digital audio tools to edit and mix audio forbroadcast, film, and video production• Calibrated studio monitors to ensure accuracy andconsistency in sound quality• Splicing and terminating cables (Triax, SMPTE, Fiber, UTP,Coaxial)• Set-up/Troubleshooting broadcasting cameras/equipment• Installation and configuration of CCTV System• Installation and configuration of Digital Signage System• Optimizing fiber cable using Optical Time-DomainReflectometer (OTDR)• Refinishing/Terminate cables (Triax, SMPTE, Fiber, Video cable,Coaxial, Data)

• Troubleshot technical issues and provided on-site technicalsupport• Provided technical support for end-users and resolvedescalated technical issues• Monitored system performance and identified potential issuesbefore they impacted users• Developed a system for remote access and secure remoteconnections, allowing for remote working capabilities• Implemented a backup and disaster recovery plan thatensured data was securely backed up and could be quicklyrestored in the event of an outage

• Ensuring the anti-virus software is installed, properly configured,regularly updated and working properly on all PC and serverstations.• Maintaining servers and network hardware.• Maintenance of the computer hardware.• Checking new computer equipment and installing asexpected.• Maintaining computer peripheral equipment e.g., printers,scanners, projectors and whiteboards.• Maintaining wired and wireless networks, desktop and servercomputers.• Providing technical support for hardware and software issuesto all customers.• Setting up and maintaining backup system for file servers anddesktop computers.

➢ Setup computer clients & its network. ➢ Installing, monitoring & maintaining the CCTV. ➢ Managing the accounts of every employee in the network. ➢ Responsible in creating/maintaining the company's computerize system (Local & Online Reservation System).

➢ Selling telecommunication products. ➢ Creating relationship to the customer. ➢ Encouraging customers to buy the product & services of the company. ➢ Repairing the computers of the office. ➢ In-charged for building a team for house-to-house visit (Sales).