Dan Randall Email & Phone Number

Charlotte, Nc, Us

San Francisco, California, Us

Responsibilities: -Participate in researching and examining complex transactions and referrals in order to prevent and detect fraud activities, policy violations, and merchant disputes with low to high risk within fraud and claims functional area -Review complex transactions and referrals to prevent and detect fraud activities, policy violations, and merchant disputes in low to high risk tasks and deliverables-Receive direction and exercise judgment within defined parameters while developing an understanding of investigative techniques and all facets of portfolios serviced by the division to quickly examine information and determine liability as well as impact of each case-Provide financial or business evidence and detailed data detecting patterns, trends, anomalies, and schemes in both transactions and relationships across multiple businesses or products to the more experienced management as well as specialists working within the team Qualifications:-Intermediate to advanced chargeback experience with Visa and Mastercard dispute and/or fraud claims-Treasury management experience-Intermediate to Advanced level of experience with Microsoft Office products; specifically, Outlook and Excel.-Excellent verbal, written, and interpersonal communication skills-Experience with TSYS processing system-Commercial credit card experience-Strong analytical skills with high attention to detail and accuracy-Problem analysis and resolution skills-Strong organizational, multi-tasking and prioritizing skills-Works well in a team environment with focus to work independently and manage own dispute caseload within timeframe expectations-Good PC skills with the aptitude to learn new systems quickly-Ability to navigate multiple computer systems, applications, and utilize search tools to find information

San Francisco, California, Us

-Review, verify and/or identify customer transactions to detect/prevent fraud, policy violations or resolve merchant disputes in order to mitigate and/or recover losses.-Monitor and review complex account activity requiring research that may involve multiple transaction channels and products to reach resolution using multiple systems and applications.-Place holds and restraints, reverse fees, and/or refer accounts for suspected elder abuse, identity theft, or account misuse.-Identify potential fraud/risky accounts and take appropriate action to prevent loss*All of the above is from the job description on company website

Bengaluru, Karnataka, In

-Utilized Python to automate tasks and data analysis-Created emails in Salesforce using HTML-Created webinars and advertisements using Premiere Pro, Lightworks, Audacity, Canva and Inkscape-Updated websites using Unbounce and WordPress

Bengaluru, Karnataka, In

San Francisco, California, Us

-Processed various transactions such as: deposits, transfers, withdrawals, cashed checks, cash advances, credit card payments, loan payments and money orders. -Utilized internal systems to detect fraud and reduce risk -Cross sold bank products and services by making appropriate suggestions to clients.-Increased customer experience by showing customers how to use online and mobile banking

Kinderhook, Ny, Us

-Processed various transactions including, but not limited to: deposits, transfers, withdrawals, cashed checks, cash advances, credit card payments, loan payments and issuing money orders. -Balanced drawer and bank vaults. -Responded to customer inquiries regarding balances, past payments, direct deposit, payoff amounts and point of sale purchases. -Placed holds on, and made checks immediately available for eligible customers. -Complied with all banking policies and procedures which include some of the following the following: Regulation CC, Patriot Act, and Bank Secrecy Act. -Assisted customers in the process of accessing their safety deposit boxes. -Cross sold various banking services to both customers and non-customers. -Suggested appropriate accounts for customers to open, according to their needs.

• Created marketing materials for events and programs. • Developed lesson plans, program information, and curriculums. • Responsible for implementing and running youth basketball, preschool/youth soccer and school-age child care programs. • Responsible for the supervision of assistant staff/volunteers for both programs and events. • Managed equipment and maintained facilities ensuring the safety of both students and parents.• Scheduled events and programs for gym areas through activelifeadmin.com

• Assisted with Event Management • Managed volunteers during Winter Challenge event in March• Social Media Marketing through Instagram and Facebook• Documentation- creating spreadsheets using Microsoft Excel

Plymouth, Nh, Us

Plymouth, Nh, Us

Meredith, Us

Assisted Pond Hockey Commissioner Scott Crowder with Operations Management, Social Media Marketing and Hospitality.

Graduate Certificate, Business Analytics

Bs In Business: Sports Management, Cum Laude, Business Administration, Management And Operations

International Business

Education record