Dan Greco Email & Phone Number

Denver Metropolitan Area

Retail Wireless IT development of Greenfield B/OSS solutions to support multiple wireless brands.Position responsibilities include solution definition, project planning, development, testing, deployment and production support.

Denver Metropolitan Area

Greater Denver Area

Currently assigned to Charter Communications as a Senior Program Manager on their Spectrum Guide Cloud Guide ProgramStatêra is a leading IT services provider. With over a decade of experience, Statêra offers IT staffing, IT consulting, IT project management and business process outsourcing. We move clients to cloud, customer relationship management (CRM), web, mobile and collaboration platforms, and offer custom software applications development. Our capabilities include strategy & governance, enterprise architecture, analytics, social & mobile, enterprise software, custom software applications development and cloud service brokerage. We are experts in Saas, PaaS and IaaS, SharePoint, Microsoft Dynamic CRM, Salesforce.com (SFDC), .NET, Java and SQL Server.

Greenwood Village, Co

Technical subject matter expert assigned to numerous technical projects within the Spectrum Guide program.Program Management activities:• Established standard PMO processes and documents to manage and report on program• Lab related activities: • Responsible for the buildout of Dielman customer premise equipment lab to support development and testing of multiple program components. Established processes and systems to maintain efficient operations of the environment. Lead working sessions to resolve solution and environment issues. • Assisted in the buildout of the new CTEC lab and the migration of Dielman to CTEC.• Assisting with the migration of Broomfield Lab to CTECTechnical Solutions• Project manager on multiple sub projects within the Spectrum program including firmware test/deploy, DVR hardening, Latency, Picture in Picture, Code release and triage, Market readiness testing

Greater Denver Area

CenturyLink• Data lead, on margin assurance project, responsible for the aggregation and analysis of multiple quote systems to identify pricing issues. • Result: Located $4.5M in direct savings. • Data analyst, on the Sales Data Mart project, responsible for data validation, knowledge transfer and report conversion and support.CoBank• Technical lead assisting in the acquisition/merger of US AgBank. • Responsible for the technical review, assessment and roadmap for the migration/consolidation of loan tracking systems. Level 3• Technical lead assisting in the merger of Level 3 and Global Crossing wholesale costing teams.• Responsible for the analysis / documentation of both company’s costing processes. • Identified similarities and differences and provided recommendations for normalization of the process.

Greater Denver Area

United Telecommunications Services (Curacao)• Project manager and subject matter expert (SME) for international real-time rating & billing system implementation. • Responsible for the management of multiple client departments, as well as software and network vendors.

Greater Denver Area

ClearChannel• Development and operation of program management office (PMO) responsible for the execution of enterprise value driver initiatives.Comcast• Data analyst conducting product code rationalization of legacy ATT Broadband cable packages (metal pkgs.). • Conducted detailed analysis of current customer packages, recommended package alignment, discounting strategies and revenue impacts.

Austin, Texas Area

Bluegrass Cellular • Technical lead and subject matter expert responsible for a B/OSS systems review and gap assessment against B/OSS best practices. VOX Telecom (South Africa)• Technical architect gathered requirements and developed detailed architecture for implementation of Transverse billing solution.

Greater Denver Area

• Accounts: Auto Trader, Citigroup, Connexion Technologies, Cycle30, eBay, GCI, Hawaiian Telecom, Level(3), Northwest Tel, Sabre, Telscape, and TelePacific.• Responsible for managing multiple projects across multiple departments

ATT Broadband/Comcast:• Data analyst on billing system migration project (RAMP de-conversion). • Responsible for the provisioning interfaces between B/OSS and ATT. • Conducted a detailed telephone number (TN) study, which identified 14 individual TN lists used within the organization. • Identified conflicting rules and open issues with each of the lists. • Developed requirements and a high-level design to convert to a master TN list for most activities.Carlyle Group:• Assistant architect developed IT business case in support of the Carlyle Group’s acquisition bid of the Verizon Hawaii property.Fairpoint Communications:• Lead architect developed IT business case in support of the Fairpoint’s acquisition bid of the Verizon North East US properties.Hawaiian Telecom:• Network lead responsible for project management, architecture, vendor selection/negotiation and implementation of network systems solution covering planning, engineering, provisioning, activation and workforce management, as well as Public Communications (payphone). • Held key roles on program wide data conversion, deployment/cutover, and postproduction support.• Managed multiple vendors along with teams in Honolulu, Denver, Dallas and IndiaUTS Telecommunications:• Project manager and subject matter expert on next generation network transformation project(s) for quad play service provider. • Developed five (5) year business plan, IT systems roadmap, B/OSS selection and contract negotiations. • Developed detailed deployment work plans and schedule for 80-node fiber to the curb implementation. • Facilitated head-end conversion from analog to digital/IP. • Responsible for vendor selection, proof of concept pilot, contract negotiations, and management of the implementation including the replacement of set top boxes (STB) for the entire subscriber base.

Global Crossing:• Project manager and lead analyst performed assessment and benchmark of operational metrics. • Assessed current service interval reduction program initiatives and developed a 12-month roadmap relating to the service interval reduction program.ICG Communications: • Process Analyst responsible for the redesign of Ordering, Provisioning and Billing related processes. Result: Consolidated nine unique order/provisioning processes down to three.MCI WorldCom:• Analyst conducted international provisioning process review, metrics improvement, workflow analysis, process improvements, process modeling/simulation, international benchmarking of order-to-completion times.MediaCom:• Technical analyst and subject matter expert (SME) responsible for assisting in the development of telephony service offering, entrance strategy and plan. • Key team member for several aspects of the functional process and systems architecture.Qwest:• Project manager and analyst performing business evaluation, vendor evaluation and strategic planning, and recommendation for consolidation and outsourcing of multiple data centers. • Issued RFP and facilitated vendor selection and negotiations.

Greater Denver Area

Versatile player involved in numerous facets of corporate development during Convergent’s explosive revenue growth from $12M to $260M.Start-up phase (28 employees)• Reporting directly to the CIO was involved with all aspects of acquisition, implementation, and administration of corporate mid-range computer systems and applications. • Developed the MIS department’s staffing, training and operational processes. • Responsible for architecture and project management of the 13-module Oracle Financials and Manufacturing implementation, training and deployment.Expansion phase (450 employees)• During this phase further evolved the MIS department to include: application deployment, support, and system engineering. • Developed additional processes; including enhancement requests, defect tracking, time tracking, and version control. • Implemented trouble ticketing and proposal/quote management systems. Further customized Oracle Applications to support the evolving business needs.Stabilization Phase (1600 employees)• Responsible for the successful acquisition of migration of over 20 systems resulting from numerous telecommunications company mergers/acquisitions. • Conducted due diligence investigations on potential acquisitions, integration of operations on recently purchased companies, process improvements, and system enhancements. • Lead systems architect for Convergent’s OSS/BSS systems. • Technical lead for implementation of Order Management/Provisioning (Metasolv TBS) and Billing (Portal Infranet) solutions. • Key team member involved in vendor selection, requirements development and system implementations. • Architect and technical lead on the implementation of Clarify’s Clear Support product including deployment to 38 cities.• Managed the development of numerous system interfaces, utilities and reporting.

Greater Denver Area

Senior Project Manager• Assigned to take control of an extremely troubled ‘Line Side Services’ billing system project. • Managed vendor progress on the conversion of U.S. Telecom’s Telemax-U international billing system into one more suited for use as a U.S. Competitive Local Exchange (CLEC) billing system. • Provided subject matter expertise, along with liaison services for ICG.Internal Software Development Manager• Responsible for justification, budgeting, and project management of all internally developed operational support systems (OSS).• Managed multiple concurrent projects in the areas of network management, customer care, ordering, billing, switch support, provisioning, engineering, financial planning and product creation/marketing.Billing System Lead• Successfully implemented a ‘Switched Access’ billing system under very aggressive timelines. • Developed key processes and systems that integrated with the AT&T 5ESS switch and AT&T BILLDATS II host collector. • Completed development on the ‘Subscriber Management and Rated Transaction (SMART)’ rating and invoicing system for switched and special access billing. • Pursued certification for SECABS compliance from both AT&T and MCI.Additional duties• Assigned to an 8 week switched access SWAT team by the president of ICG Access Services. • Assisted external customers with their system development to integrate with ICG systems.

Greater Denver Area

Miami, Florida, United States

Installation and repair of alarm and closed circuit security systems

Orlando, Millington, Guam

Bench technician for aviation backend equipment

Bsee, Electrical Engineering And Computers

Aa, Science/Math