Dan Greco Email & Phone Number

Denver Metropolitan Area

Retail Wireless IT development of Greenfield B/OSS solutions to support multiple wireless brands.Position responsibilities include solution definition, project planning, development, testing, deployment and production support.

Denver Metropolitan Area

Greater Denver Area

Currently assigned to Charter Communications as a Senior Program Manager on their Spectrum Guide Cloud Guide ProgramStatêra is a leading IT services provider. With over a decade of experience, Statêra offers IT staffing, IT consulting, IT project management and business process outsourcing. We move clients to cloud, customer relationship management (CRM).

Greenwood Village, CO

• Technical subject matter expert assigned to numerous technical projects within the Spectrum Guide program.Program Management activities:
• Established standard PMO processes and documents to manage and report on program
• Lab related activities:
• Responsible for the buildout of Dielman customer premise equipment lab to support development and testing of multiple program components. Established processes and systems to maintain efficient operations of the.
• Assisted in the buildout of the new CTEC lab and the migration of Dielman to CTEC.
• Assisting with the migration of Broomfield Lab to CTECTechnical Solutions

Greater Denver Area

• CenturyLink
• Data lead, on margin assurance project, responsible for the aggregation and analysis of multiple quote systems to identify pricing issues.
• Result: Located $4.5M in direct savings.
• Data analyst, on the Sales Data Mart project, responsible for data validation, knowledge transfer and report conversion and support.CoBank
• Technical lead assisting in the acquisition/merger of US AgBank.
• Responsible for the technical review, assessment and roadmap for the migration/consolidation of loan tracking systems. Level 3

Greater Denver Area

• United Telecommunications Services (Curacao)
• Project manager and subject matter expert (SME) for international real-time rating & billing system implementation.
• Responsible for the management of multiple client departments, as well as software and network vendors.

Greater Denver Area

• ClearChannel
• Development and operation of program management office (PMO) responsible for the execution of enterprise value driver initiatives.Comcast
• Data analyst conducting product code rationalization of legacy ATT Broadband cable packages (metal pkgs.).
• Conducted detailed analysis of current customer packages, recommended package alignment, discounting strategies and revenue impacts.

Austin, Texas Area

• Bluegrass Cellular
• Technical lead and subject matter expert responsible for a B/OSS systems review and gap assessment against B/OSS best practices. VOX Telecom (South Africa)
• Technical architect gathered requirements and developed detailed architecture for implementation of Transverse billing solution.

Greater Denver Area

• Accounts: Auto Trader, Citigroup, Connexion Technologies, Cycle30, eBay, GCI, Hawaiian Telecom, Level(3), Northwest Tel, Sabre, Telscape, and TelePacific.
• Responsible for managing multiple projects across multiple departments

• ATT Broadband/Comcast:
• Data analyst on billing system migration project (RAMP de-conversion).
• Responsible for the provisioning interfaces between B/OSS and ATT.
• Conducted a detailed telephone number (TN) study, which identified 14 individual TN lists used within the organization.
• Identified conflicting rules and open issues with each of the lists.
• Developed requirements and a high-level design to convert to a master TN list for most activities.Carlyle Group:

• Global Crossing:
• Project manager and lead analyst performed assessment and benchmark of operational metrics.
• Assessed current service interval reduction program initiatives and developed a 12-month roadmap relating to the service interval reduction program.ICG Communications:
• Process Analyst responsible for the redesign of Ordering, Provisioning and Billing related processes. Result: Consolidated nine unique order/provisioning processes down to three.MCI WorldCom:
• Analyst conducted international provisioning process review, metrics improvement, workflow analysis, process improvements, process modeling/simulation, international benchmarking of order-to-completion times.MediaCom:
• Technical analyst and subject matter expert (SME) responsible for assisting in the development of telephony service offering, entrance strategy and plan.

Greater Denver Area

• Versatile player involved in numerous facets of corporate development during Convergent’s explosive revenue growth from $12M to $260M.Start-up phase (28 employees)
• Reporting directly to the CIO was involved with all aspects of acquisition, implementation, and administration of corporate mid-range computer systems and applications.
• Developed the MIS department’s staffing, training and operational processes.
• Responsible for architecture and project management of the 13-module Oracle Financials and Manufacturing implementation, training and deployment.Expansion phase (450 employees)
• During this phase further evolved the MIS department to include: application deployment, support, and system engineering.
• Developed additional processes; including enhancement requests, defect tracking, time tracking, and version control.

Greater Denver Area

• Senior Project Manager
• Assigned to take control of an extremely troubled ‘Line Side Services’ billing system project.
• Managed vendor progress on the conversion of U.S. Telecom’s Telemax-U international billing system into one more suited for use as a U.S. Competitive Local Exchange (CLEC) billing system.
• Provided subject matter expertise, along with liaison services for ICG.Internal Software Development Manager
• Responsible for justification, budgeting, and project management of all internally developed operational support systems (OSS).
• Managed multiple concurrent projects in the areas of network management, customer care, ordering, billing, switch support, provisioning, engineering, financial planning and product creation/marketing.Billing System Lead

Greater Denver Area

Miami, Florida, United States

Installation and repair of alarm and closed circuit security systems

Orlando, Millington, Guam

Bench technician for aviation backend equipment

Bsee, Electrical Engineering And Computers

Aa, Science/Math