Dan Grigg, Fache Email & Phone Number

Burns, Oregon, Us

Responsible for the overall performance of the county-wide health care district consisting of a 21-bed Critical Access Hospital, Home Health &Hospice, Ambulance Service and two Rural Health Clinics.

Salem, Oregon, Us

Interim Director of Physician Practice Operations for Willamette Health Partners multi-specialty groupResponsible for the overall financial performance of 12 clinics, provider relations, staff and patient satisfaction. This included oversight for 82 staff, 6 managers and 43 providers, with an annual net revenue of $14M. •Improved overall patient satisfaction from the 37th percentile nationally to the 77th percentile.•Developed the credentialing process for employed providers who do not practice in the hospital.•Collaborated with providers to develop quality metrics for variable compensation plan.Interim Manager of River Road South and Parkside Family Practice ClinicsResponsible for the overall financial performance and day-to-day operations of the clinics, staffing, evaluations, patient calls, personnel issues, maximization of EMR (Epic), patient and staff satisfaction and physician relations. This included oversight for 14 staff and 4 providers with an annual net revenue of $1.6M.•Developed components of a patient centered medical home and improved patient access to care by reducing telephone wait time from an average of 3 minutes 50 seconds to an average of 35 seconds. •Onboarded a private family medicine practice resulting in an increase of 3,000 patients and additional net revenues of $364,000 during the first 5 months.•Applied principles of Lean in the development of a model clinic for the system.•Improved control of diabetic patient’s HgA1c from 15% to 44% for patients using Epic’s MyChart.

Salem, Oregon, Us

Led the hospital’s quest for clinical quality 2nd to none. Functions with direct accountability included Performance Improvement, Patient Safety, Medical Staff Office, Infection Prevention, Medical Staff Development, Clinical Decision Support, Clinical Research, and Regulatory Compliance. This included oversight for 28 staff and an annual operating budget of $3.25M.•Developed a program that decreased observed to expected risk-adjusted mortality from .78 to .66, increased the QUEST Core Measures Appropriate Care Score from 78% to 95%, and reached 180+ days between Central Line Infections in the ICU.•Guided the development of Salem Health’s Patient Safety program which resulted in greater transparency, improved communication and teamwork, and organizational wide commitment to patient safety. This included a 44% reduction in births with harm and a 20% gain in perception of safety by staff in the Family Birth Center. Salem Hospital was recognized by Consumer Reports as the safest hospital in Oregon.•Developed and implemented annual Patient Safety and Quality Plans and developed stakeholder relationships with physicians, administrators, nurses and trustees. This included organizing Board Quality Retreats and participation in monthly Board Quality Committee meetings.•Enhanced medical staff engagement through the redesign and development of the Salem Health Physician Leadership Institute. This innovative leadership course features nationally renowned faculty, experiential learning and has resulted in numerous improvements.

Fresno, Ca, Us

Responsible for the financial performance of key clinical departments, including Rehab Services, Home Health, Hospice, Occupational Medicine and Adult Day Health Care. This included oversight for 123 FTE’s, annual net revenues of $12.25M and annual contribution margin of $1.66M.•Developed a discharge transport service which reduced hospital length of stay for 96 patients per year and increased net revenues by $9,000.•Generated 40 physician referrals, 80 rehab referrals, 3 MRI referrals and 1-3 Outpatient surgery referrals per month through the maturation of the Occupational Medicine Clinic.

Fresno, Ca, Us

Responsible for the financial performance of key clinical departments, including Pharmacy (through 2002), Rehab Services (through 2002), Occupational Medicine (beginning 2000), Quality and Outcomes Management. This included oversight for 74 FTE’s, annual net revenues of $26.5M and annual contribution margin of $13.7M.•Reduced pharmacy costs by $175K per year and demonstrated significant improvements in morale through the implementation of self directed work teams. •Increased contribution margin in Occupational Therapy by $150K a year through the development of a hand clinic.•Developed an Occupational Medicine program by creating a business plan, recruiting and negotiating a contract with an occupational medicine physician, hiring staff and equipping the facility. Within three years this program had a contribution margin over $100K per year.

Fresno, Ca, Us

Responsible for the financial performance of the Quality Department and key quality metrics for the hospital and medical staff.•Transitioned the Quality Program from a peer review program to a highly functioning system focused on improvement of patient outcomes and operational efficiencies.•Implemented the Midas Quality Management system.

Master'S Degree, Health Services Administration

Bachelor Of Science (Bs), Human Resources Management