Daniel Grosso Email & Phone Number

Plainville, Ct, Us

Hartford, Ct, Us

Watertown, Ct, Us

Thomaston, Ct, Us

● Define and Implement long and short-term objectives. ● Oversee and control all daily operations, policy implementation, advertising and strategic direction ● Recruit, hire and motivate a staff of 50 including key management and support personnel for sales, finance, service, and parts ● Establish departmental goals with management team, based on exceeding the expectations of customers through continuously improving our process.● Worked directly with new and used car managers on inventory management, days’ supply, and maintaining a 60-day turn on pre-owned inventory.● Worked with our F&I manager and Reassurance executive to identify areas of improvement to increase sales and revenue. ● Worked with F&I manager on streamline selling system and maximizing every opportunity. Was able to increase Simonize sales to 30% from 8% within the first month. ● Worked with Service and Parts on our goal of 2 hours per RO, $100 ELR, and % of parts inventory over 12 months.● Worked with office team and finance department on all CIT’s and DMV issues to resolve problems quickly and efficiently● Perform annual budgeting, including capital requirements, and implement weekly forecasting and reporting

Thomaston, Ct, Us

● Used predictive analytics and modeling to benchmark the dealership expense structure ● Implemented processes to ensure exceptional customer satisfaction in all departments ● Hired, trained, and developed employees for growth within our organization● Worked directly with F&I Manager and Zurich Executive to set monthly projections for sales, revenue and product penetration. ● Developed a Delivery Interview Worksheet for F&I. Was able to increase product penetration on Simo, and safe lease products immediately ● Established departmental goals with management teams ● Participated in Mazda MZ01 20 group to analyze financials and areas of improvement ● Maintained a 90+% NADA Dpage model with a 5% return on sales● Consistently turned our used inventory at 11 times per year● Worked directly with Service Manager to analyze all repair orders to maximize all opportunitiesHandled all wholesale and acquisition for the used car department

● Worked with entire sales team to increase gross profit, units and maintained strong CSI.● Implemented a sales process to give the customer a better experience in less time ● Designed sales incentives, objectives, and commission structure● Recruited, developed and motivated sales team to consistently achieve gross profit goals and generated sales of 60-80 vehicles per month● Managed a team of 10 Sales Associates, UCM, and F&I manager

● Created innovative promotional marketing strategies● Hired, trained, supervised, and mentored over 20 Sales Associates .● Managed all new car inventory, including ordering and dealer trades● Worked directly with our lease retention manager and BDC manager to maximize our customer retention ● Worked closely with our Used Car Manager and service advisors to convert service customers to new car buyers

Associates, Business Administration

Education record