Daniel Gurden Email & Phone Number

Basingstoke, England, United Kingdom

RightCue are a Cybersecurity specialist, supporting IASME Cyber Essentials, Pentesting, Data Security and Governance.

Basingstoke, Hants

• Employed by Link Connect. We were acquired by Southern Communications in 2017.Working as part of a small project provisioning team focusing with a portfolio of VOIP, Security and data products, looking after both new.
• Project Managing new customer or site rollouts, working with pre-sales to identify client requirements, arranging delivery of data products and connectivity and any support for project rollout.
• Managing clients fleet of mobile data connectivity with the Link-connect flagship Smart Hub product, working closely and regularly with our client’s teams directly.
• Primary customer point of contact for all general business queries.
• Working with the directors to help forecast monthly income and project deliverables, meeting delivery deadlines and customer requirements and supporting any finance queries during the billing cycle.
• Liaising with suppliers to keep hardware stocks managing this end to end from supplier quote, to Purchase order, through to stock control and eventually delivery to client. Key products supported include Gamma/Horizon.

Hook

• Virgin Media is the UK’s largest residential broadband provider and mobile virtual network operator and the second largest provider of pay television and fixed line telephone services by number of customers. In this.
• Working as a key part of Lean Thinking Project Teams
• Meeting crucial delivery deadlines, and customer requirements, target driven for both revenue delivery and key deadlines.
• Arranging delivery of service, tests and access requests, working with contractors and engineers.
• Primary Customer point of contact on all assigned orders, Reporting on orders and keeping all relevant parties updated.
• Also liaising with all internal business groups; Planning, Field, Sales and Project Management.

Hook

Working as a Temp on special projects. The project was an audit of historical Contracts to ensure that delivery details were up-to-date and correct, and help identify and reclaim lost revenue. This was a special project for a fixed term only.

Hook

Supporting the Sales, Technical teams and Customers through the Maintenance contracts database and keeping the contract data up to date. This role had a high demand for deadline work and accurate data control. Calyx relocated to Stevenage at the end of September 2009.- Calyx UK are now part of the Redcentric Group

Basingstoke

I worked as Sales Support for the training department, providing bid support and liaising directly with our Customers and Sales/Bid teams. In this role I created and helped develop training solution packages to meet customer needs and offer full quotations based on these requirements, dealing with contractual limitations, International support team and.

Farnborough

In this role I gave direct coordinated support over IBM's line of Personal Skills, Project Management, and IBM Sales School internal curriculum. Liaising directly with the students, creating and managing course schedules, allocating resources as well as direct class support.

Basingstoke

Role supported temporarily as Maternity cover.In this role I coordinated and managed the Marketing communications and partner web access for the North Europe Marketing Department and helping with customer communications and documentation.

Basingstoke

In this role I looked after the entire EMEA region Partnerworld for Software group, creating and managing a new Reimbursement scheme for the Partner Training programme along with general administrative duties.

Basingstoke

Managing a team of 10 multi-national data entry operators, working on highly confidential archived policy documents (some in German) ranging from the previous century until post World War II, updating from varied media sources into new digital master database. Focus on quality control, confidential data and records management. This was a short-term.

Basingstoke

This was a shop-front customer facing role, dealing directly with our customers in a clinical and retail environment. Starting as a Retail associate I was able to advance and develop my role as an In-store trainer and Trainee Manager with supervisory, key holder and cashing up responsibilities. Key duties involved, cash handling and end of day cashing up.

Basingstoke

This was a shop-front customer facing role, dealing directly with our customers in a clinical and retail environment. Key duties involved, cash handling, direct sales, after sales service, clinical pre-testing in support of the Opticians. Focusing on Customer service and the quality and accuracy of clinical data.

Prince2 Practitioner, Project Management, Passed

Ncfe Level 2 Cerificate In Lean Organisation Management Techniques, Project Management, Pass

Unit No. Unit Title D/505/8961; Lean Organisation Techniques in Business Y/505/8960; Business Improvement Tools and Techniques H/505/8959.

Prince2 Foundation, Prince2 Project Management, Princeprince2 Foundation Certificate In Project Management

Passed on 10/11/2017

Business Studies

Certificate in Business Studies, taken with a view to opening a degree course upon completion. I have completed the first element of this.

Nvq 3Rd Level, Business Administration

Business Administration

Btec Diploma, Business & Finance; Business Administration, Pass

Core units; Business Studies, Accounts and Finance, International Trade, Marketing, Human Resources. I moved back to Basingstoke mid-way.

Btec National Diploma, Business Finance & Management, Merit.

Core units; Business Studies, Finance, Information Technology, Marketing, Human Resources. Started in 1990. I moved away from the West.

Gcse

Nvq Customer Service Practitioner Level 2, Customer Service Management, Nvq Level 2