Dan Helsby Email & Phone Number

Birmingham,

Birmingham, United Kingdom

RPA Implementer, focussing on using RPA to create bespoke automations and reusable components within the UiPath software.Experience of leading a team of developers whilst also building RPA code at the same timeDelivering RPA Training to new users, giving information about best practice and development standards within the businessUiPath Certified Developer since January 2019

Oldbury

- Development of process automations, specialising in Blue Prism software- Working closely with operational teams to provide cost and operational savings using Robotic Process Automation- Lead developer on Process Automation Projects, with a proven track record of customer engagement and timely project delivery.- End to End Internal customer interactions, from initial design phase, process planning and technical development through to intensive monitoring of implemented automations- Passionate about providing excellent solutions in line with operational cost savings and efficiency strategies- Producing hybrid automation solutions using SQL Databases with Blue Prism software to produce the most efficient processes for business areas- Control Room Owner with over 40 virtual machines and bots, including management of Exceptions and stakeholder engagement

Oldbury, West Midlands

- Daily support for a team of 10 Gas Analysts - Providing quality feedback on samples of Analyst’s work- Main point of contact for Process Automation development to help encourage process agility- Encouraging engagement with external teams- including process automation and Industry data teams- Creating daily & weekly reports to show Gas Registrations Progress- Compiling monthly performance figures to show team stats- Demonstrate understanding of Gas Registrations & Dataflow processes- Answering queries and regularly communicating with stakeholders at all levels. - Creating Process documents for Analysts and development teams to use

Leicester, United Kingdom

- Developing and maintaining training materials.- Delivering sessions to small and large groups of agents - Providing one on one support for agents on new SAP system- Ensuring that other floorwalkers had best practice knowledge- Organising floorwalkers to ensure full departmental coverage.- Communicating any process changes to front line userso Winner of 2014 Overall Contribution to Department Award

Leicester, United Kingdom

- Managing a large portfolio of accounts to correct billing errors.- Confident with contacting customers and developing rapports.- Creating customer invoices in line with British Gas back billing policy.- In depth knowledge of the Energy Industry, including Industry third-parties, settlement calculation and industry dataflows- Able to use industry knowledge to guide colleagues.

Bachelor Of Science (Bsc), Music And Psychology, 2.1

Education record