Dan Herbert Email & Phone Number

Boston, Massachusetts, United States

Ho Chi Minh City, Vietnam

Honolulu, Hawaii

Saigon, Viet Nam

Supervised day-to-day operations; customer service, social media, quality testing, design, marketing and salesHired project managers, online marketing staff, customer service reps, quality assurance leaders and site operatorsRestructured KPI tools enhancing customer understanding, budgeting and understanding of key reportsCreated new product release and.

Tokyo, Japan

Responsible for the coordinated management of multiple projects in-line with strategic business initiativesManaged communication channels between all stakeholders, both internal and external through project status reports, daily standup meetings and UATTrained complete project lifecycle, project schedule, human resources, budgets, timeline, quality.

Assisted in sustaining CRM growth for General Growth Properties – the largest retail real estate agency in the US by securing 2,500 visitor arrivals to their center daily despite lowering visitor arrivals to Hawaii, Japanese consumer focusedImplemented ad programs for high profile clientele wishing to reach and sustain Japanese consumer business in the.

Evaluated market needs and proposed new flow to serving our client needs and as a result acquired new sales leads Launched an eco-friendly solar panel work bag into the international market within two months.Introduced two new products into the international marketplace and secured multiple wholesale orders for major retailers exceeding budgeted.

Education record

Wrote a business plan for a US ecommerce entity entering the Japanese market, Team Leader for winning team

Bs, International Studies

Japanese Economy

Attended university classes full-time while interning in a Japanese MNC in Tokyo for 6months.