Advise organizations and individuals on travel that takes groups around the world to explore, connect, perform, study or experience pilgrimage. I also lead groups on tour and host cultural tours to amazing destinations around the globe!

● Directed inside and outside sales and marketing staff of 17.● Developed and guided strategic growth plans, set policies and ledtraining and workshops.● Increased sales annually by 5-20% directly attributable to innovativepromotional and new tour products.● Restructured departments to accommodate increased volume.● Managed key accounts to grow sales of performance and specialinterest international tours.● Implemented significant updates to branding, advertising, socialmedia marketing, proposal format and outside sales staff.● Developed, managed and emceed Choral Festivals in Costa Rica, Cubaand Brazil, working closely with local venues and suppliers.● Designed and led group tours.

Oversee Sales & Marketing, HR, Policies & Procedures, IT, Customer Experience

● Oversaw all operations of commercial wholesale bakery, specializingin local delivery of fresh buns and rolls to restaurants, schools andother institutions.● Facilitated process improvement initiatives and quality control.● Led new product development efforts, marketing, sales and HR.● Managed staff, including payroll, scheduling, training andperformance coaching.● Achieved average annual sales growth of over 30%.● In first 2 years, doubled client base while developing numerous newproducts.● Managed daily and monthly budget, accounting, purchasing, andbookkeeping.● Entered the retail market through development of branded products,marketed directly and through a developed distributor network.

● Created and executed business plan for growth in Mexico and LatinAmerica, including extensive travel to visit customers and developagent representatives.● Led all salesmen in enquiries generated and consistently ranked intop two salesmen for annual sales, between $2 - $3 million.● Supported and developed customer base to drive sales of both capitalequipment and aftermarket projects in the bakery, snack andconfectionery production industries.● Fulfilled extensive bid packages for national and global companies;significant orders included complex $2 million order for first NorthAmerican installation of a new product line to a new customer.

● Owned and managed operations of a downtown restaurant and aretail chocolate store.● Led the planning, financing, construction, bookkeeping, scheduling,training and marketing.● Guided both businesses in profitability and growth until sale to newowners.

● Led sales and marketing of confectionery production equipment,with emphasis on international sales growth.● Organized and implemented worldwide trade shows; developedcompany literature, advertising, website, and other marketing;developed and supported international agent network; and led newproduct development.● Top-performing salesman every year, including major sales tomultinational companies.

Conducted criminal fraud investigations and protection details.