Provide technical support consultation to customers, sales and support staff via face-to-face correspondence, telephone, and web-based computer access. Travel to customer facilities for on-site installation of computer labs, including equipment setup, configuration and testing, computer hardware setup, software installation and configuration, and furniture building. Coordination with IT administrators and end users to ensure function and configuration meets requirements. Installation, maintenance and repair of 3-D printers. End user operations and maintenance training on all equipment.First point of contact for NAO humanoid robotics instructor training and support, member of technical committee for state and national humanoid robotics competitions (SkillsUSA.org) DEPCO develops and markets educational curriculum for early childhood, K-12, and the post-secondary market. Product topics include science; business, marketing, IT; careers and technology; early childhood; family and consumer sciences; industrial automation and pre-engineering (STEM and PLTW)

Fairport Swimming: Program development and management, fiscal planning, budgeting, membership development, billing, collections, and purchasing for an indoor/outdoor sports facility (Turin Tennis and Swim Club). Coordination of property maintenance.Lonestar Sports: Daily operations of indoor turf sports facilities, including scheduling, purchasing, maintenance, problem-solving, and customer support. Management of all activities and people in the facilities. Advertising sales. Contract sales, seasonal and periodic. Proposal development with local amateur and semi-professional teams and clubs, Website maintenance.

Optical (CD and DVD) media sales. Management of sales of products and services from costing for quotes through order entry and shipping of final product. Needs assessment and pre-sales consultation for automated CDR/DVDR/BDR publishing equipment, operations flow, and distribution. On-site hardware installation, operations, and repairs. Software configuration and management. End user training and support.In earlier years with Spinergy, purchasing, installation, configuration, networking, and repair of all PC hardware, software, and peripheral resources. Management of financial software and data, disaster recovery, building phone and security systems, and first contact for facility needs.Spinergy is a provider of CD and DVD media products and services. We offer turnkey solutions for software, marketing, data and audio/video via optical media. We also specialize in publishing / duplication hardware solutions for businesses that want to produce their own CDs and DVDs "on-demand" or in a JIT production environment.

Federal Security Clearance. Hardware and software maintenance on network servers. Technical and end user problem-solving and support. Daily processing and server back-up. Operations, monitoring, and repair of high-volume printers.

Technical support for 200+ end users in the College of Business. Purchase, repair, and maintenance of 400+ PCs and audiovisual equipment. Installation, configuration, networking, diagnosis, and repair of hardware and software. Training and supervision of student technicians. Collaboration with faculty, staff, and students on software training. Member of the College's Information Technology Services Team.