powershell expertcommvault Metallicm365 global administrator hybridm365 migrationpapercut print deploydispatcher phoenixhyperv clustering shared storage zoningBuilding SCCM packages for wide spread rollout including Office 2016 upgrade package and planningExchange AdministrationyActive Directory administrationServer migrationsGeneral script development to solve problems DFS administrationSCCM and Shavlik security and critical updates administration. General SCCM operationsAutostore OCR administrationBlackBerry enterprise server administrationGemini positioning systems CAMS software trouble shooting and administrationSharePoint administrationArcGIS rollout involved upgrading clients from v10 to 10.3.1 seemlessly with proper license configuration and patching. Symantec enterprise server administration and virus scan upgrades. CISCO switch administration LACP nic teamingCOMMVAULT and enterprise backup administrationComm vault media agent migrationPapercutconfigmgrgeneral all purpose figure it out IT/Systems analyst engineer.

System Center Configuration Manager •Maintain a large SCCM environment that contains multiple primary site, secondary sites and distribution points•Experience migrating from SCCM 2007 to SCCM 2012 •Disaster recovery testing and documentation including recovery without a working backup •Daily, Weekly and Monthly Health requirements •Building scripts to automate various tasks with the SCCM database •Performing Site Level Risk Assessments McAfee Endpoint Encryption •Maintenance of Endpoint servers including recovery of servers •Develop scripts to automate maintenance processes •Disaster recovery testing and documentation •Maintain a working failover Endpoint Encryption Environment McAfee ePolicy Orchestrator •Maintain environment with Multi Agent handlers •Checking in new product extensions •Build policies and test for various products such as Virusscan, Host Intrusion Prevention, HDLP and Site Advisor •Disaster recovery testing and documentation •Perform upgrades of the ePO console and the Agent Handlers •Develop automate queries to perform various maintenance tasks Active Directory •Maintain Multi Domain environment •Create and test Group Policy Objects •Active directory catalogue maintenance, backup and restores •WINS, DHCP and DNS knowledge including administration and engineering •Develop security company standards for use of Active Directory VMware 4.5, WYSE and Liquidware •Operate within Vmware as an Administrator maintaining virtual desktops for the Company Call Center •Use Liquidware to troubleshoot various problems within the VDI space •Configure WYSE thin client INI files to operate across multi time zones and and mutli bandwidth environment

Systems and Technical Analyst for Calgary, Vancouver, Edmonton and Lethbridge sites that involve systems support roll for clients and architectural support. Part of a group of 7 analysts, consultants and technical specialist who are responsible for client desk side needs, network support, server support, business analysis and implementation of new technology. •Project coordinator for several projects within Enterprise systems, projects were all successful and managed perfectly. The projects involved software engineering, database engineering, policy creation and testing as well as wide scale systems implementation. •In my role as Team Lead with the Front Line Tech support team I am constantly building and maintaining relationships with external vendors and Enterprise services teams within Sun Life Financial. •Experience delivering and testing Disaster Recovery scenarios. •Currently heavily involved with developing and maintaining IT policy and procedures at the desktop level. This includes excellent documentation skills. •Responsible for Windows 2000 to Windows XP migration testing and strategy building. Involved systems planning, Active Directory GPO testing and development as well as implementing pilots. •Crucial part of team that planned and built a US facing call centre in Lethbridge, Alberta. I was responsible for all aspects of the desktop, which included software testing, network testing. •Developed training programs for Enterprise Systems employees. The training programs were very successful to the systems employees because it allowed a broader understanding of the policies of procedures. Management was able to measure the advantage of these training sessions because the department’s success survey to our clients increased in terms of satisfaction in the area the systems employees were trained in.

Systems Technical lead for Syncrude systems migration, this involved desktop computer migration, application testing, Active Directory Development. I Supervised 6 Co-op students who helped with the project and supported their personal development while ensuring that they fulfilled the requirements for their Co-op program. Responsible for reporting at the daily “War Room” meetings with the project manager who required constant updates for a project that required a seamless approach to ensure high levels of uptime.

This role was very intense and very rewarding. Solely responsible for the technology needs of this company and was responsible for the technology development and analysis for very fast growth, this involved Network upgrades, server upgrades, email implementation, Call centre implementation and Software Engineering support. The company grew 600% over the 2.5 years I worked for Intuit. •Network backup strategy, testing and implementation that included servers and desk side data. •Transferred Lotus cc-mail enterprise email system to Microsoft Exchange seamlessly. •Multi platform development and support of client desk side requirement. •Developed solutions to ensure efficient testing of software Quality Assurance team. This involved a fast imaging environment that allowed the fast creation and storage of images for all simulation testing environments. •Design and prepared CISCO RAS solution using RADIUS authentication. •Researched and Implement an E-Commerce strategy for client facing call centre. The primary goal was to reduce the number of calls going to the call centre. With the technology implemented that also tied in with the phone switch our call centre was able to help more clients without having to expand.

Mutiple vendor network and systems support throughout Edmonton and St. Albert. Also involved in a mutli site project that built the network for the Battle River school board in County of Camrose.