Dani Chen Email & Phone Number

Sw Region

Introduced and ran point for Store Process Certification in 3 Austin Bakery teams and eventually went on to lead implementation for all Bakery and Prepared Foods teams in the Region by setting up metro trainings, travel plans, and coordinating phased roll-out and Certifications. Developed vast technical and sound understanding of Standard Operation Procedures (SOP) of 9 store teams throughout 3 year experience, assisting the Region in implementing and developing SOP execution and Store Certifications. Built relationships and partnered with Global, Regional, Store and Team Leadership and Team Members on Store Process updates and in-store support.Educated and trained TMs and Peers through new process changes, expectations, guidelines, and best practices needed to achieve Store Process Certification.Currently acting as Co-Regional Point for high level Global/Amazon project - Item Location in all stores.

Sugar Land, Texas, United States

5 years of perishable experience overseeing and leading Bakery department in purchasing, merchandising, financial execution, TM Management/delegation, and all aspects of Operations including labor, sales, shrink, food safety, and production. Drove sales through outstanding guest service, active team demos, consistent quality and creativity in production, excellent planning, and holiday goal execution. Lead, mentored, and developed Team Members through proper hiring, safety day, on the spot trainings and huddles alongside motivation and empowerment.

Sugar Land, Tx

Supervises team members and maintains the day-to-day flow/operation of the department, works closely with the Team Leader and Associate Team Leader and acts as the Team Leader in the absence of the Team Leader and Associate Team Leader, supports the regional Bakery vision by preparing and baking products that are consistent with Whole Foods Markets (WFM) quality standards and vision, orders packaging, production ingredients, and vendor products and helps maximize sales through sampling and merchandising, maintains attractive Bakery displays which includes checking the accuracy of labeling and signage throughout department, provides courteous, friendly, and efficient service to customers and team members in a timely and effective manner, creates & ensures quality and freshness, consistency in quantity and quality, rotation of product, monitors spoilage and conducts monthly inventory with the Team Leader and Associate Team Leader, demonstrates responsibility and accountability in recognizing and accomplishing tasks.

Sugar Land, Tx

As a Team Trainer I coordinate training, mentoring, support, and development for new and existing Team Members. On Day 3 (Safety Day) we go on a front and back of house tour, go through OSHA modules and Safety-on-the-Spot as well as act as a mentor and trainer during their evaluation period. Not only do I act as Trainer to new hires, but also guide and train existing Team Members on WFM and Bakery safety practices and communicate bakery updates from leadership.

Sugar Land, Tx

As a Team Member I serve in a variety of departmental areas such as the coffee bar, bread wall, stocking the floor, guest services, packaging and pricing products, scanning spoilage while closing the department at the end of the night, maintaining accurate department signage and pricing, and adheres to safe work practices.

Syracuse, New York

Took customer’s drink and food orders, bused tables, stocked and cleaned restaurant, closed at the end of the day

Compiled government, non-profit, business and college data for website in Google Docs, directed a group of five fellow interns in improving and revising data, educated in leadership training and developed a Renewable Energy Sustainability Guide for the City of Sugar Land.

Sugar Land, Texas

Computed end-of-year taxes, compiled company documents, sold instruments to customers, advertised online and in phone books, ordered company supplies