Dani Corpuz Email & Phone Number

Quezon City, National Capital Region, Philippines

Main task is to gather and interpret data of customer journey.Other tasks include the following:-Determine customer service impacting factors by visiting operational branches, conducting surveys, and auditing customer interactions with employees.-Produce KPI, quality, and compliance reports.-Translate strategy and priorities to produce a customer centric experience.-Oversee planning and after sales experience of consumers.-Train internal stakeholders in terms of delivering exceptional customer experience.

Southeast Asia

Partnering with heritage homeowners and local communities, we help restore and maintain historic homes and neighborhoods, and create unique heritage rental and investment opportunities, contributing to heritage preservation, rural & urban regeneration and socio-economic development.Current focus: Philippines & Singapore

Pioneering customer support of Clipchamp through Oneto Scale, I handled a team from multiple locations in a remote setup. Our operations is now 24/7 and we were servicing users worldwide.

Philippines

As part of our internship requirements for graduation, I took an appraisal internship for 3 months wherein I was exposed and trained to evaluate and appraise properties within the country; may it be residential, agricultural, or industrial. I learned how to create my own appraisal report from scratch and I was given the opportunity to do a field work together with our appraisers and engineers.

Columbia, South Carolina, United States

My Zoom Box is a start-up business in Columbia, South Carolina. I worked as the Executive Assistant of its owner to build the brand and put the business into action. Part of my role are the following:-organize class discussions in Canvas-research and development for MZB-create marketing materials for social media posting-contact suppliers for inventory-reach out to social media influencers for publicity-attend webinars on behalf of my boss

Ortigas

An accredited Real Estate Salesperson who can assist you with your search for your own property: whether for end use or for business purposes.Graduated BS Real Estate Management to become a licensed broker, appraiser, and consultant in the future - willing to help in all your real estate needs.

San Juan, Philippines

I worked closely with the President of the company and performed the following tasks:-admin and clerical tasks-set up meetings with different suppliers-manage and schedule corporate sale and bazaars-coordinate with different departments on behalf of the President

Ncr - National Capital Region, Philippines

I handled 3 accounts in TaskUs.First, I became a Financial Consultant (email based) for cryptocurrency. I assist customers who have inquiries about their accounts and the how-to's on investing in a cryptocurrency.Second, I was assigned to be a Beauty Consultant for a well-known Cosmetics Online Store. I answer customer inquiries about their orders, product recommendations, loyalty points balance, rewards redemption, and other health concerns.After the End of Year Sale, I was then transferred to become a Content Moderator. I was assigned to counter check the videos uploaded online to see if this violates the rules and regulations of the company.

Philippines

Focused on distributing world class products internationally, mainly beauty and wellness products.We also nurture and educate people in building their own business through product distribution and digital marketing.

Ncr - National Capital Region, Philippines

I handled a TelCo account. We assisted customers who have concerns about their communication lines such as connectivity issue, device malfunction, roaming inquiries, port in/out, and other general inquiries about the services we provide.

Ncr - National Capital Region, Philippines

A project-based account, we assist the members with their loyalty membership inquiries such as, but not limited to, on-going promotions, rewards redemption, points balance, and booking details.

Ncr - National Capital Region, Philippines

Manages schedule per LOB of each account handled, provides weekly report about the environment of the LOBs based on historical data and forecast, gives out schedule shells to the higher ops for shift bid when needed, creates schedule for the new hires.

Ncr - National Capital Region, Philippines

Monitors real-time adherence of the agents, facilitates the absence line, sends out report to higher ops when needed (e.g. overtime rendered by the whole LOB when there is an overtime requirement, shrinkage report during typhoon and emergency outages), and assists the operations with real-time pullout requests.

Master Of Management, Environmental Planning

Bachelor Of Science - Bs, Real Estate Management

Bachelor Of Science - Bs, Real Estate Management

Bachelor In Advertising And Public Relations