Providing excellent customer service to both internal and external customers, data entry of prescriptions, filling prescriptions, assisting with shipping and delivery of medications, delegating tasks as necessary to other team members, ordering medications on a daily basis to keep inventory and stock adequate, obtaining refills from doctors, billing insurance and solving problems within as necessary, working directly with Pharmacist in Charge to maintain an efficient workflow and positive culture.

Extensive customer service with multiple Assisted Living Agencies and Host Home Providers, data entry, responsible for processing refills and new prescriptions, billing insurance and solving billing issues, obtaining refills from doctors, filling refills in vials and blister packs as well as bulk items, assisting with shipping and receiving.

Extensive customer service with multiple Assisted Living Communities, data entry, responsible for providing medications to dedicated Assisted Living Communities to ensure residents have all needed medications, processing refills and new prescriptions, billing insurance and solving billing issues, obtaining refills from doctors, customer retention with upper management, managing a team of 8+ people to ensure success, training new employees, working directly with Pharmacists and other technicians to achieve goals.

Extensive customer service and public contact, communication with multiple third party affiliates, full knowledge and use of EPRN computer system, handing out prescriptions, processing and filling prescriptions, receiving inventory and performing daily shelf maintenance to keep all medication inventory accurate, assisting Pharmacists and Pharmacy Manager with all necessary duties and tasks, training all new employees, training all current employees on new tasks and programs, problem solving, contacting doctor’s offices for all pertinent information. Making sure the Pharmacy operates efficiently.

Assisted the Pharmacist in providing customer service, filling medical prescriptions, inventory, stocking and display designs and extensive computer operations.

Assisted customers and facilitated over-the-counter transactions, providing a full range of services to customers and potential customers. Assisted Pharmacist in providing customer service, filling medical prescriptions. Inventory, stocking and display designs.