Dani Kimber Email & Phone Number

Epsom, GB

Remote

• Continued to fulfil all duties from my previous role, including ideation, press release writing, media outreach, and campaign analysis, while taking on expanded responsibilities at Vibra Media.
• Spearheaded critical process improvements, including developing a new Writing SOP, directly impacting content quality and operational efficiency.Led cross-departmental initiatives, training teams on PR strategies, data.
• Played a pivotal role in ensuring campaign success by independently managing high-priority tasks and improving workflows across departments.
• Proactively identified and resolved issues, from compliance concerns to quality control, strengthening team performance and client satisfaction.

• Developed original, industry-specific ideas for client campaigns through in-depth research and creative ideation sessions.
• Crafted engaging and value-driven press releases tailored to target audiences, ensuring high relevance for outreach recipients.
• Foster media relationships: Cultivate and maintain strong rapport with journalists to facilitate successful pitch placements and secure media coverage, effectively boosting clients' online presence and Google PageRank.
• Sourced media contacts through platforms such as MuckRack and Roxhill to build relationships with journalists, bloggers, and influencers, effectively pitching content to secure high-quality backlinks and media coverage.
• Monitored and evaluated campaign success by tracking backlinks, assessing domain authority using software such as Ahrefs, SimilarWeb, and reporting on overall campaign impact.

• Managed and supported a portfolio of diverse digital content creators in a fast-paced and dynamic environment.
• Developed and implemented customized content strategies tailored to individual creators' goals and target audiences.
• Monitored and analyzed key performance metrics, leveraging data-driven insights to drive continuous improvement and achieve growth targets.
• Demonstrated exceptional initiative by taking on additional responsibilities outside of my job description to design and develop a comprehensive CRM and agency management tool in Notion.
• Streamlined internal processes and enhanced efficiency in data management, client communication, and project tracking through the successful implementation of the custom-built Notion tool.

• Collaborated closely with clients to gather and define project requirements, establish clear scopes, and effectively manage project milestones throughout the design process.
• Developed creative and visually compelling designs for branding packages, encompassing logo design, print materials, packaging materials, banners, and signs.
• Demonstrated a commitment to excellent customer service by promptly and professionally responding to all client communications, ensuring timely resolution of inquiries in alignment with key targets. Proactively upsold.
• Implemented and maintained a database of customer interactions in compliance with GDPR regulations, ensuring secure storage and privacy of sensitive information.
• Effectively communicated with clients via email, telephone, and live chat, addressing all aspects of the project, including financial considerations, time requirements, and mutual commitments.

• Successfully established and managed an ecommerce business specializing in personalized baubles, catering to a diverse customer base.
• Utilized various communication channels, including email ticketing, phone, social media, and live chat, to provide exceptional customer service. Effectively handled customer inquiries, retrieved relevant data.
• Proactively generated leads and diligently followed up on sales inquiries to maximize conversion rates and drive revenue growth.
• Fostered professional and courteous working relationships with high profile clients, such as Jaeger-LeCoultre, ensuring customer satisfaction, lasting professional relationships and repeat business.
• Demonstrated strong financial acumen by effectively managing company accounts, cash flow, stock inventory, and website operations using the Shopify platform.