Dani Louison Email & Phone Number

Iowa, United States

• GoDaddy | 2021 - Present
• Created an automated communication network to deliver content to the leadership team.
• Spearheaded an (internally) company-wide rebranding initiative.
• Orchestrated crisis and incident internal communication during high-profile circumstances.
• Partnered to launch an innovative internal communication platform, boosting employee engagement scores by 20% and reducing information silos.
• Crafted thought leadership pieces for executives

Cedar Rapids, Iowa Area

• Pioneered a global business partner communications framework, significantly improving cross-border project efficiency
• Implemented a CRM Communication strategy. This increased productivity and viewership.
• Revitalized the Employee Resource Group (ERG) communication strategy, increasing participation and launching two new ERGs
• Designed an internal newsletter system, increasing readership by 10%

Cedar Rapids, Iowa, United States

• Engineered a comprehensive product knowledge transfer program, reducing average handle time and increasing first-call resolution rates
• Implemented a data-driven coaching model, boosting team revenue performance and achieving highest NPS scores in department.
• Launched a guide education initiative, decreasing refund requests and increasing product upsells
• Developed a leadership incubator program, creating a leadership bench.

Cedar Rapids, Iowa, United States

• Fielded inbound calls to assist in growing customers' online presence.
• Coached business consultants to exceed expectations in average daily call time and revenue.