Dani Louison Email & Phone Number

Iowa, United States

GoDaddy | 2021 - Present• Created an automated communication network to deliver content to the leadership team.• Spearheaded an (internally) company-wide rebranding initiative.• Orchestrated crisis and incident internal communication during high-profile circumstances.• Partnered to launch an innovative internal communication platform, boosting employee engagement scores by 20% and reducing information silos.• Crafted thought leadership pieces for executives

Cedar Rapids, Iowa Area

• Pioneered a global business partner communications framework, significantly improving cross-border project efficiency• Implemented a CRM Communication strategy. This increased productivity and viewership.• Revitalized the Employee Resource Group (ERG) communication strategy, increasing participation and launching two new ERGs• Designed an internal newsletter system, increasing readership by 10%

Cedar Rapids, Iowa, United States

• Engineered a comprehensive product knowledge transfer program, reducing average handle time and increasing first-call resolution rates• Implemented a data-driven coaching model, boosting team revenue performance and achieving highest NPS scores in department.• Launched a guide education initiative, decreasing refund requests and increasing product upsells• Developed a leadership incubator program, creating a leadership bench.

Cedar Rapids, Iowa, United States

• Fielded inbound calls to assist in growing customers' online presence. • Coached business consultants to exceed expectations in average daily call time and revenue.