Danielle Mccabe Email & Phone Number

Chicago, IL, US

• Planned, modified, and executed procedures and tests to boost accountability and growth based on existing and optimal KPIs
• Evaluated success of various test and learn initiatives and recommended improvements to enhance effectiveness and efficiency
• Collaborated in design, transformation, and implementation of new and pre-existing agency models
• Delivered innovative improvement strategies, resolved complex problems, and accelerated delivery of key outcomes through root cause problem solving and leveraging data to drive solutions
• Elevated success of agent models by improving performance, motivation, training programs, and management systems through test and learn practices

• Managed project requirements by monitoring progress and promptly solving issues for education initiatives
• Responsible for creating and maintaining surveys and performance reporting using various analytic applications as well as provide data insights and actionable recommendations to influence business decisions
• Supported development/design of new programs, plans, and processes and coordinated integration and delivery to internal and external stakeholders
• Monitored monthly operations to assess efficiency, compliance with budgets, and identified necessary adjustments for future spending plans

• Designed and distributed project tasks and objectives while effectively motivating staff to work together to drive results
• Maximized productivity by setting clear expectations and proactively communicating project status, issues, and risks to internal stakeholders and escalating project concerns appropriately
• Analyzed implementation options to meet business needs and provided recommendations to leadership
• Established protocol for Project Management Peer Review Process and Onboarding training