• Conduct comprehensive pre‑flight security checks, screening passengers, baggage, and cargo to ensure compliance with safety regulations and helping people with IT problems within the aviation industry.• Collaborate effectively with other agencies and report security breaches and concerns to maintain a safe travel environment.

• Provided IT support and customer service, assisting customers with inquiries and managing transactions efficiently.• Oversaw daily cash handling operations, ensuring accurate banking processes and maintaining financial integrity.

• Managed front‑line operations, including taking orders and operating cash registers while ensuring a clean and welcoming environment.• Trained new crew members on operational procedures and customer service standards to enhance team performance.