Dani Perham Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Responsibilities - Organise and manage the provision of the Air NZ Clothes Hangar services - Lead Deane team (x4 staff) in a manner that ensured a high level of service - Management of new stock, preloved stock, and ancillary goods to ensure achievement of stock service standards, minimising stock holding costs - Weekly dashboard reporting, monthly financial & stock reporting, quarterly KPI reporting - Maintained close relationships with key stakeholders within the wider Air NZ businessAchievements - Improved DIFOT to a level above that stipulated in SLA (approx 20% improvement) - Introduced new offshore disposal programme in accordance with Air NZ social, environmental and security standards - Led international project for uniforming of offshore ground handlers

Auckland, New Zealand

Responsibilities - Managed large portfolio of existing Business to business customers - Presentation of new products and services to enhance and retain existing relationships - Planning and development of strategies to successfully gain inroads into specific targeted industries - New Business Development Achievements - Led joint tender (with Blackwoods) that won Auckland Council uniform & PPE contract - Developed and implemented online ordering programme for key customers, improving efficiency and transparency of ordering process

Auckland, New Zealand

Responsibilities - Ensure the effective rollout of the Trelise Cooper uniform rollout - Manage fitting process at Christchurch and Wellington ports, including management of resources and stockAchievements - Successfully completed rollout in full on time to 5,500 uniformed staff

Melbourne, Australia

Responsibilities - Worked on portfolio of high value, high volume key accounts - Develop opportunities with key business partners to increase market share - Preparation of tender documents/presentations - KPI reportingAchievements - Shortlisted in Melbourne Zoo RFP - Developed specific customer reporting to improve forecasting and continuity of stock and supply - Increased sales volume with key business partner by 100%

Auckland, New Zealand

Responsibilities - Managed portfolio of Key NZ accounts - Implemented call cycles to ensure regular client contact was maintained at branch level - Identified opportunities to gain additional revenue from existing business - Ensuring performance and delivery is to agreed KPI’s - Worked alongside senior management team during successful re-tender of Air New Zealand uniform contractAchievements - Implemented improved ordering methods with tailored online service solutions - Worked with third party provider in the development of company website - Provided comprehensive stock reporting/forecasting to assist in the reduction of write off of uniform costs for both Deane and Air New Zealand.

Auckland, New Zealand

Responsibilities - Manage the performance of staff ensuring all customer needs are met - Mentor and coach direct reports (x7 staff) - Allocation of resource to support NZ sales team - Effective management of customer complaints and feedbackAchievements - Built leadership capability within the team - Led to a positive cultural change and changed the perception of team within wider organisation