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Dani Abdulmounem Email & Phone Number
Technical Support Specialist for Process Optimization
at
Ontario Government | Gouvernement de l’Ontario
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Specialist for Process Optimization
Location
Greater Toronto Area, Canada
Company size
Who is Dani Abdulmounem? Overview
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Quick answer
Dani Abdulmounem is listed as Technical Support Specialist for Process Optimization at Ontario Government | Gouvernement de l’Ontario, a with 224 employees, based in Greater Toronto Area, Canada. AeroLeads shows a matched LinkedIn profile for Dani Abdulmounem.
Dani Abdulmounem previously worked as Windows Migration Specialist at Shornali It Solutions and Deskside Support Technician at Shornali It Solutions. Dani Abdulmounem holds Networking & It Security, Information Technology from Ontario Tech University.
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Email format at Ontario Government | Gouvernement de l’Ontario
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Ontario Government | Gouvernement de l’Ontario
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Profile bio
About Dani Abdulmounem
As a passionate and results-driven IT professional with a strong background in network support, cybersecurity, and programming, I thrive on solving complex challenges and delivering high-quality solutions. With a Bachelor's degree in Networking and Information Technology Security from Ontario Tech University, I have developed a robust foundation in IT and cybersecurity principles.Currently, I serve as a Network Support Engineer at Shornali IT Solutions, leading successful Windows refresh and migration projects. My role involves collaborating with teams to enhance system performance and reliability, designing comprehensive documentation, and implementing process optimization strategies. I am committed to continuous improvement and enjoy leveraging my technical expertise to drive operational efficiency.In addition to my technical role, I supervise a team of security personnel at Identigate Security Services, where I conduct safety inspections, provide comprehensive training, and manage incident reports. This position has honed my leadership skills and reinforced my dedication to maintaining secure environments.My programming expertise spans various languages, including Python, C, C++, JavaScript, TypeScript, and SQL. I have hands-on experience with frameworks and tools such as ReactJS, Node.js, Express.js, Firebase, and MongoDB. Some of my projects include a Network Analyzer and a Medical Form Encryptor, demonstrate my ability to apply these skills to real-world problems, from analyzing network traffic to ensuring secure data transmission.I am proficient in various IT and cybersecurity tools, such as Wireshark and Metasploit, and continuously seek to stay updated with the latest industry trends. My goal is to continue growing as an IT professional, taking on challenging projects, and contributing to the success of innovative organizations.Let's connect and explore opportunities to collaborate on exciting projects!
Current workplace
Dani Abdulmounem's current company
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Ontario Government | Gouvernement De L’Ontario
8 roles
Dani Abdulmounem work experience
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Windows Migration Specialist
• Led successful Windows refresh and migration projects, overseeing data backup and system imaging, ensuring minimal operational downtime.• Collaborated with 5+ IT employees to facilitate system upgrades and address technical challenges, driving improvements in productivity and user satisfaction through effective troubleshooting and solution implementation.• Excelled in identifying and rectifying hardware and software discrepancies, ensuring continuous workflow and enhancing the overall user experience with prompt and efficient problem-solving.• Designed and conducted educational programs and comprehensive documentation for users, streamlining the adoption process during Windows refresh and migration periods and significantly reducing interruptions to operations.• Actively sought and implemented process optimization strategies, significantly contributing to the creation of standardized support protocols and elevating the quality of deskside support services and Windows migration processes.
Deskside Support Technician
Feb 2023 - May 2023
Supervisor
• Supervised daily operations of security personnel across 8 sites, ensuring asset protection and safety for over 1,000 individuals.• Conducted monthly site inspections and audits, identifying potential risks and reducing incidents by roughly 25%.• Provided comprehensive training to 10+ security officers on company policies and procedures.• Managed and documented over 100 incident reports, ensuring accurate follow-up actions in line with company procedures.• Implement and oversee the use of advanced security technology systems, including CCTV, access control, and alarm systems.
Alarm Responder
Oct 2022 - Jul 2024
Delivery Coordinator
• Picked, organized, and verified over 800 orders for delivery or customer pick-up each month.• Utilized lift truck equipment (Forklift, Reach Truck, and Order Picker) to prepare customer orders, reducing loading times by 50%.• Supported customers at the service desk by handling 100+ inquiries, taking calls, and processing returns weekly.• Used computer terminals to check inventory and manage orders, improving order accuracy by 15%.• Arranged store-to-store deliveries, coordinating with 9 other Home Depot locations.
Keyholder
Sep 2019 - Oct 2021
Automotive Assembler
Apr 2019 - Mar 2020
1 education record
Dani Abdulmounem education
FAQ
Frequently asked questions about Dani Abdulmounem
Quick answers generated from the profile data available on this page.
What company does Dani Abdulmounem work for?
Dani Abdulmounem works for Ontario Government | Gouvernement de l’Ontario.
What is Dani Abdulmounem's role at Ontario Government | Gouvernement de l’Ontario?
Dani Abdulmounem is listed as Technical Support Specialist for Process Optimization at Ontario Government | Gouvernement de l’Ontario.
Where is Dani Abdulmounem based?
Dani Abdulmounem is based in Greater Toronto Area, Canada while working with Ontario Government | Gouvernement de l’Ontario.
What companies has Dani Abdulmounem worked for?
Dani Abdulmounem has worked for Ontario Government | Gouvernement De L’Ontario, Shornali It Solutions, Identigate Security Services Inc., The Home Depot Canada, and Dollarama L.P..
How can I contact Dani Abdulmounem?
You can use AeroLeads to view verified contact signals for Dani Abdulmounem at Ontario Government | Gouvernement de l’Ontario, including work email, phone, and LinkedIn data when available.
What schools did Dani Abdulmounem attend?
Dani Abdulmounem holds Networking & It Security, Information Technology from Ontario Tech University.
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