Dani Abdulmounem Email and Phone Number
As a passionate and results-driven IT professional with a strong background in network support, cybersecurity, and programming, I thrive on solving complex challenges and delivering high-quality solutions. With a Bachelor's degree in Networking and Information Technology Security from Ontario Tech University, I have developed a robust foundation in IT and cybersecurity principles.Currently, I serve as a Network Support Engineer at Shornali IT Solutions, leading successful Windows refresh and migration projects. My role involves collaborating with teams to enhance system performance and reliability, designing comprehensive documentation, and implementing process optimization strategies. I am committed to continuous improvement and enjoy leveraging my technical expertise to drive operational efficiency.In addition to my technical role, I supervise a team of security personnel at Identigate Security Services, where I conduct safety inspections, provide comprehensive training, and manage incident reports. This position has honed my leadership skills and reinforced my dedication to maintaining secure environments.My programming expertise spans various languages, including Python, C, C++, JavaScript, TypeScript, and SQL. I have hands-on experience with frameworks and tools such as ReactJS, Node.js, Express.js, Firebase, and MongoDB. Some of my projects include a Network Analyzer and a Medical Form Encryptor, demonstrate my ability to apply these skills to real-world problems, from analyzing network traffic to ensuring secure data transmission.I am proficient in various IT and cybersecurity tools, such as Wireshark and Metasploit, and continuously seek to stay updated with the latest industry trends. My goal is to continue growing as an IT professional, taking on challenging projects, and contributing to the success of innovative organizations.Let's connect and explore opportunities to collaborate on exciting projects!
Ontario Government | Gouvernement De L’Ontario
View- Website:
- ontario.ca/energy
- Employees:
- 224
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Technical Support Specialist For Process OptimizationOntario Government | Gouvernement De L’OntarioToronto, On, Ca
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Windows Migration SpecialistShornali It Solutions May 2023 - PresentToronto, Ontario, Canada• Led successful Windows refresh and migration projects, overseeing data backup and system imaging, ensuring minimal operational downtime.• Collaborated with 5+ IT employees to facilitate system upgrades and address technical challenges, driving improvements in productivity and user satisfaction through effective troubleshooting and solution implementation.• Excelled in identifying and rectifying hardware and software discrepancies, ensuring continuous workflow and enhancing the overall user experience with prompt and efficient problem-solving.• Designed and conducted educational programs and comprehensive documentation for users, streamlining the adoption process during Windows refresh and migration periods and significantly reducing interruptions to operations.• Actively sought and implemented process optimization strategies, significantly contributing to the creation of standardized support protocols and elevating the quality of deskside support services and Windows migration processes. -
Deskside Support TechnicianShornali It Solutions Feb 2023 - May 2023Toronto, Ontario, Canada
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SupervisorIdentigate Security Services Inc. Jun 2023 - PresentToronto, Ontario, Canada• Supervised daily operations of security personnel across 8 sites, ensuring asset protection and safety for over 1,000 individuals.• Conducted monthly site inspections and audits, identifying potential risks and reducing incidents by roughly 25%.• Provided comprehensive training to 10+ security officers on company policies and procedures.• Managed and documented over 100 incident reports, ensuring accurate follow-up actions in line with company procedures.• Implement and oversee the use of advanced security technology systems, including CCTV, access control, and alarm systems. -
Alarm ResponderIdentigate Security Services Inc. Oct 2022 - Jul 2024Toronto, Ontario, Canada
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Delivery CoordinatorThe Home Depot Canada Mar 2020 - PresentAjax, Ontario, Canada• Picked, organized, and verified over 800 orders for delivery or customer pick-up each month.• Utilized lift truck equipment (Forklift, Reach Truck, and Order Picker) to prepare customer orders, reducing loading times by 50%.• Supported customers at the service desk by handling 100+ inquiries, taking calls, and processing returns weekly.• Used computer terminals to check inventory and manage orders, improving order accuracy by 15%.• Arranged store-to-store deliveries, coordinating with 9 other Home Depot locations. -
KeyholderDollarama L.P. Sep 2019 - Oct 2021Ajax, Ontario, Canada -
Automotive AssemblerGeneral Motors Apr 2019 - Mar 2020Oshawa, Ontario, Canada
Dani Abdulmounem Education Details
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Information Technology
Frequently Asked Questions about Dani Abdulmounem
What company does Dani Abdulmounem work for?
Dani Abdulmounem works for Ontario Government | Gouvernement De L’ontario
What is Dani Abdulmounem's role at the current company?
Dani Abdulmounem's current role is Technical Support Specialist for Process Optimization.
What schools did Dani Abdulmounem attend?
Dani Abdulmounem attended Ontario Tech University.
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