• Generate over 15 leads on a daily basis, increasing patient flow.• Create and constantly update marketing material.• Establish connections between doctors and attorneys’ offices, as well as chiropractors and diagnostic facilities.• Collaborate directly with medical specialists to devise most effective strategy to assist patients.• Act as a point of contact for incoming calls from attorneys and case managers.• Visit offices of potential referral sources in order to get new business.

• Scheduled over 20 patients every day, including patients who lost previous appointments. Improving the number of patients seen every day by 15%.• Sent referrals to diagnostic facilities so patients could follow recommendations given by specialists.• Sent medical records to attorneys and insurance companies.• Called patients the day after visits to make sure there were no doubts about treatment, enhancing the patient-physician relationship by 20%.

• Completed over 50 calls per day.• Checked on back orders and informed customers about changes.• Scheduled and coordinated deliveries.• Tracked deliveries and communicated to customers about the estimated delivery time.

• Worked alongside owner of business to schedule, organize, and accommodate meetings• Took care of customer issues from start to finish• Checked in with clients for billing and support purposes• Planned for client special events such as birthday, anniversaries, and program achievements