Aditi Dani Email & Phone Number

United States

• Spearheaded the implementation of a TechTouch/Digital Touch model for the commercial segment, resulting in renewal success rate across 500 global customers within 5 months.
• Orchestrated increased user adoption of software through proactive engagement at various stages of the customer lifecycle.
• Developed objective health scores during adoption and onboarding phases to assess risk and identify expansion opportunities consistently.
• Standardized operations and processes for the customer success organization across different regions.

• Showcased growth in cross-sell/upsell of solutions & services in existing accounts through account planning and plan execution
• Appropriate framework for client escalation and stakeholder management introduced
• Instituted standard proposals through Sales Enablement Program to avoid scope creep and overrunning of efforts
• Restructured the teams and defined KPI structure to drive customer success and revenue growth as per targets
• Managed end to end sales cycle from lead generation to deal closing by showing ROI and Value proposition
• Resolved project & team issues including staffing shortages, scope creep and divergent business and user needs

Ahmedabad, Gujarat, India

• Managed renewals and ACV expansion of Customers in EMEA and APAC region.
• Introduced Value story generation, ROI development, QBR processes in the region.
• Strong negotiation skills which led to growth in the Gross Margin by 12%.

Ahmedabad Area, India

• Developed key strategies considering market intelligence, competition and company’s vision which then translated into goals and programs
• Competently managed the program to increase Cash Profit by 71% in 1 year by composing right strategies
• Efficiently communicated timeline changes, impact and risk mitigation plans to the management resulting in 90% success rate in all programs
• Created KPI dashboard for transparency and bringing accuracy in planning tasks & activities for quick closure/completion of KPI’s

North Reading, Massachusetts

• SUPPLY CHAIN MANAGEMENT/LOGISTICS
• Key member in the material replenishment project to procure the optimal quantities of parts just in time with yearly savings of $500,000
• Implemented a tools inventory system resulting in savings of $45,000/year and 0 line down situations
• Improved inventory accuracy by performing scheduled cycle count in the plant resulting in savings of $460,000PROCESS IMPROVEMENT/LEAN MANUFACTURING
• Performed time studies to maintain Line balance efficiency above 85% with the use of Yamazumi charts
• Optimized plant layout using Auto CAD to improve material flow from raw materials to the finished product

Ahmedabad Area, India

• Optimized the deployment of automated devices such as pressure and temperature controllers, using KPI’s
• Worked with a cross-functional team of procurement, assembly techs, inventory planners and sales personnel as a project coordinator to optimize labor time, quality and budget assigned to the project

Master Of Science, Industrial Engineering, 3.75/4.0

Relevant Coursework: Deterministic Operation Research, Probability and statistics, Production System, Simulation Analysis, IT Applications.

Bachelors, Instrumentation And Control

Activities and Societies: Organizing and managing Technofora- a National level Technical symposium.Relevant coursework: Energy management.