- Enhancing user experiences with a data driven approach through thoughtfully conducted research to go beyond user needs and expectations- Conducting user research, translating stakeholders goals, and creating interactive prototypes by translating complex user flows into simple interactive user interfaces.

● Successfully enhanced customer engagement for local businesses by delivering over 500+ projects. Ranging from in-store marketing to online email campaigns reaching thousands of people● Built great customer to business relations by designing customer focused, user friendly websites that utilize the business’ value proposition to effectively reach their target audience.

● Successfully reached over eight thousand new customers via large scale email campaigns by developing multiple user databases● Centralized a training guide for all BC regional sales staff to parse digital job postings to LocalWork.ca and BCClassifieds.com

● Supervised multiple team members to ensure project guidelines were followed with emphasis on brand uniformity● Designed projects in various formats including web design, logo and brand development, large format print media, and more

● Designed a variety of media including flyers, restaurant menus, city and real-estate signage● Delivered 50+ projects for new clients building strong business to client relationships