Management Information System Executive
• 1st and 2nd level of IT Peripheral support (Hardware)• 1st level server support (Windows Server, AD, VMware).• In charge to monitor all issue/problem related to IT from client and provide monthly report analysis to IT Manager by using power BI.• Responsible on creating an IT knowledge base documentation for new IT issue solution or update existing documentation. This documentation can assist IT technical personal on day-to-day task.• Manage and support Microsoft 365… Show more • 1st and 2nd level of IT Peripheral support (Hardware)• 1st level server support (Windows Server, AD, VMware).• In charge to monitor all issue/problem related to IT from client and provide monthly report analysis to IT Manager by using power BI.• Responsible on creating an IT knowledge base documentation for new IT issue solution or update existing documentation. This documentation can assist IT technical personal on day-to-day task.• Manage and support Microsoft 365 Administrator role for company.• Develop and maintaining an application using low-code application (Appsheet) for IT Technical task tracking. This will make easy for management to monitor IT technical staff performance. Show less