• 1st and 2nd level of IT Peripheral support (Hardware)• 1st level server support (Windows Server, AD, VMware).• In charge to monitor all issue/problem related to IT from client and provide monthly report analysis to IT Manager by using power BI.• Responsible on creating an IT knowledge base documentation for new IT issue solution or update existing documentation. This documentation can assist IT technical personal on day-to-day task.• Manage and support Microsoft 365… Show more • 1st and 2nd level of IT Peripheral support (Hardware)• 1st level server support (Windows Server, AD, VMware).• In charge to monitor all issue/problem related to IT from client and provide monthly report analysis to IT Manager by using power BI.• Responsible on creating an IT knowledge base documentation for new IT issue solution or update existing documentation. This documentation can assist IT technical personal on day-to-day task.• Manage and support Microsoft 365 Administrator role for company.• Develop and maintaining an application using low-code application (Appsheet) for IT Technical task tracking. This will make easy for management to monitor IT technical staff performance. Show less

• Manage and administer Hospitalize system using by company.• 1st and 2nd level of IT Peripheral support, also involved in dealing purchase IT device with vendor.• 1st Level network support (Wireless, Switch, Routing).• Conduct an IT Training for new joined staff.• Develop an application for Patient Queue System using VB.Net. With this system, the patient flow from registration, seeing doctor, payment counter and pharmacy more organize and centralise using one ticket… Show more • Manage and administer Hospitalize system using by company.• 1st and 2nd level of IT Peripheral support, also involved in dealing purchase IT device with vendor.• 1st Level network support (Wireless, Switch, Routing).• Conduct an IT Training for new joined staff.• Develop an application for Patient Queue System using VB.Net. With this system, the patient flow from registration, seeing doctor, payment counter and pharmacy more organize and centralise using one ticket number.• Administer Google G-Suit (Email). Show less

• Manage and administer Manufacturing system use by Company.• 1st level IT Peripheral support.