Transport Operation And Customer Care Specialist
Current- Customs Compliance: Ensure compliance with local and international regulations regarding import/export documentation and customs procedures.- Logistics Coordination: Coordinate transportation and logistics for shipments, selecting the most efficient methods and routes.- Supplier and Vendor Relations: Manage relationships with suppliers, freight forwarders, and customs brokers to optimize supply chain processes.- Cost Analysis: Analyze transportation costs and negotiate contracts with carriers to ensure cost-effective solutions.- Regulatory Research: Stay updated on changes in trade regulations, tariffs, and trade agreements to inform business decisions.- Risk Management: Identify potential risks in the supply chain and develop strategies to mitigate those risks.- Communication: Serve as the point of contact between various departments, clients, and stakeholders regarding shipping and logistics.- Problem Solving: Address any issues that arise during the shipping process, including delays, damages, or discrepancies in documentation.- Performance Reporting: Track and report on shipping metrics, including transit times and costs, to evaluate performance and drive improvements.