Danica Ictech is a trained qualitative researcher with a B.S. in Psychology from Southeastern Louisiana University. She is currently studying to take the aPHR exam to transition into a career in Human Resources. Danica has research training in the interview method and writing research articles. She excels at resolving employer challenges with innovative solutions, systems, and process improvements that increase efficiency, customer satisfaction, and the bottom line. Danica is a skilled relationship builder with a proven ability to work with different personality types