Danica Rivera Email & Phone Number

United States

- Provide strategic support to GM, Engineering Director, and PgM Director within Search.- Manage calendars, including recurring meetings, ad-hoc requests, team summits, and planning sessions.- Facilitate the off-boarding of executives, ensuring smooth calendar ownership transition to new POC.- Assist in onboarding new Engineering Director.- Collaborate with VP's ABP to transfer responsibilities to the Product Management Director.- Oversee a team budget of approximately $92,000.- Plan virtual events for 80 team members to boost morale and connection.- Coordinate ideation sprints across three sites, ensuring timely discussions and deliverables.- Coordinate complex domestic international travel arrangments, as well as trip agenda and schedule coordination.- Submit executive expenses, adhering to budgeting and expense guidelines.- Create OOO coverage plans for a global team of 80 ABPs, providing interim support and tracking.- Conduct data analysis and reporting for management.

San Jose, Ca

- Maximize EVP/COO’s productivity by managing their calendar, drafting/sending correspondence and conducting meetings in their absence.- Contributing to overall company success by assisting EVP/COO in project management, product audits & certification, and business development.- Ensure smooth office operations by managing the administrative team.- Increasing efficiency by facilitating meetings and ensuring objectives are accomplished.- Oversee projects: website redesign project with an aggressive deadline to launch within 3 months; office remodeling project with $30k budget.- Reduced marketing expenses by 15% by utilizing my own abilities to produce and update branded collateral and internal documents: business cards, datasheets, internal forms, and reports, etc.- Boosted overall company morale by adopting employee recognition programs and coordinating team building events.- Manage and process annual employee engagement budget of $25k.- Optimized onboarding process by creating onboarding presentation, assigning peer supporter to new team members, and implementing an onboarding schedule.- Maintain employee satisfaction by acknowledging needs, suggestions, grievances, or other issues.- Oversee all recruiting efforts from creating job descriptions to onboarding with an average time to hire of 30 days.

San Jose, California

- Streamlined communication by acting as the liaison between Executive clients and colleagues.- Created, managed, and maintained multi-regional, regional & local calendar approximately 75 events annually. - Coordinated multi-regional, regional, and local meetings and provide reminders & meeting minutes.- Reduced domestic & international travel expenses by 15% in the first year. - Supported 80 department leads by recruiting volunteer administrative team.- Streamlined operations by establishing standard operating policies and creating a training plan for department leads. - Improved efficiency by creating comprehensive reports, generating memos, and formatting training materials for meetings.- Ensured quality by scheduling quarterly training and inspections in accordance with corporate policy.- Accomplished $360k fundraising goal by organizing community events and corporate fundraisers.

- Provided administrative support to CEO by managing calendar and prepping materials for meetings.- Created company New Hire Orientation materials within one month of hire.- Assisted the company in opening the Canadian market by registering the business and opening a payroll account. - Developed and update efficient operating and administrative policies.- Managed day-to-day operations including calendar, routing of heavy call volume, order supplies, initialize video conferencing. - Liaison between building facilities, vendors, and repair contractors.- Assisted accounting department by reconciling credit accounts and processing expense reports within 1 week of receipt.

- Brought QuickBooks data up to date within 1 month by entering past data and reconciling bank and scholarship accounts.- Maintained accurate account ledgers and performed account reconciliations within 5 business after month-end.- Managed status of funds for all scholarship and club accounts including collecting deposits.- Processed expense requests and approved reimbursements.- Reduced collections 50% by implementing book loan collection process.

- Improved overall office operations by implementing office policies and procedures.- Prepared confidential offer letters,new hire packets and new hire orientations.- Reduced collection 75% by Implementing an A/R collections process.- Maximized efficiency by sourcing online system to process payroll and manage company benefits. - Decreased office expenditures 50% by implementing needed controls on stock/supplies and standardizing ordering procedures.- Streamlined service requests by implementing tech support process to ensure queries were responded to within 1 business day.- Provided administrative support to CEO for business and personal matters.- Ensured company stayed in compliance by processing employer and general excise tax payments before deadlines.

High School, General Education, 12

Certificate, Leadership, Urban Ministry

One year Training in Leadership & Urban Ministries