I assisted throughout the creative process of digital media marketing content creation. I oversaw a project from the initial client meeting, followed by the creative briefing process, selecting adequate vendors as well as making the content come to life. I also worked on both small and large scale corporate events, from the creative through to the logistics of the event.- Social Media Platform Management; Instagram, Facebook, Pinterest, LinkedIn, Twitter- Design and event management - Digital media marketing awareness and analytics

As I financial advisor I was responsible for managing client relationships by providing customers with financial services that fit their lifestyle and financial goals. I was responsible for providing advice with home equity lending as well as with TD Investment services. Further, I provided my clients with an exceptional level of customer service and care in order to ensure their satisfaction and trust in me. - IFIC (Investment Funds in Canada) certified- Maintained a quarterly sales revenue goal of over $10M per quarter- Was within the top 10 advisors within Toronto East District- Involved in the Women in Leadership committee within TD

As a Financial Service Representative I was responsible for assisting clients and providing advice for their everyday banking needs. My goal was to provide excellent customer service while recommending products such as visa's, lines of credits, overdraft protection as well as mutual funds. I also fostered relationships with my clients in order to ensure their longevity with both myself as an advisor as well as with TD Canada Trust.- Met quarterly sales revenue targets of 5 million per quarter- Led several different branch events and customer appreciation days- Recognized for the level of customer service I provided

As a Customer Service Representative my main goal was to provide excellent customer service by ensuring customers day to day banking needs are taken care of in terms of deposits, withdrawals, bill payments, transfers, money orders and drafts. I would also assist in solving customers concerns by listening and understanding their situation in order to reach a resolution that leaves them with peace of mind as well as an excellent customer service experience. - Refer customers to financial advisors by understanding their financial portfolio and personal needs.- Complete customer experience index surveys to ensure quality service is provided to all customers.