• Assists 40+ customers per day addressing inquiries and providing hospitality and guest interaction at all times• Accurately handling cash and card transactions; followed procedures diligently to minimize to no discrepancies• Collaborates with team members to efficiently manage operational and sales targets.• Contributes to a positive and healthy work environment by providing support and initiatives.• Maintains food preparation areas and equipment clean.• Following McDonald’s policy, procedures, and safety guidelines at all times.

• Conducted daily audits of treasury funds and CSP products• Responded to over 50 customer inquiries per day with an emphasis on exceptional customer service.• Prepared treasury reports, monthly CSP ordering, and deposit sales (cash and check)• Helped in assessing fraud, and risk and identified other factors with the store treasury function• Monitored daily operation of the treasury (foreign exchange, remittance, and cash receiving)• Managed a 13-person treasury team by creating work schedules, training, and coaching• Attended training (Anti-money laundering, Counterfeit, and ID Verification)• Conducted and prepared Know-your-client reports and risk profiling• Prepared 30+ million pesos daily cash and check deposit

• Received approximately 10 million cash and check collections daily• Operated foreign exchange locations by executing 100+ customer transactions daily• Prepared daily remittance reports and CSP ordering• Prepared daily bill payment deposit (cash and check)• Received monthly CSP delivery (Gift pass and Gift cards worth 30 million pesos)• Assisted and supported on other treasury tasks

• Responded to client’s insurance-related questions and issues• Prepared and presented proposed insurance policy to clients• Recommended risk management strategies that fit client’s personal risk profile

• Responded to client’s inquiries and concerns related to the units.• Billed clients with their monthly dues such as rent, electricity, and hydro.• Assisted clients in choosing their preferred units.