Danica Cruz

Danica Cruz Email and Phone Number

Responsible and Detail Oriented | Excellent Customer Service @ Primerica
duluth, georgia, united states
Danica Cruz's Location
Toronto, Ontario, Canada, Canada
About Danica Cruz

I am passionate about customer service with 7+ years of experience. I am currently a part-timer at Bartlett Family Restaurants, and I'm starting to look for roles in the financial industry related to my post-secondary program which is Financial Services at Centennial College. I am diligent in applying my learnings and knowledge in a challenging role to contribute to organizational growth. I am motivated to provide exceptional financial services to my future clients and execute the theories to application.

Danica Cruz's Current Company Details
Primerica

Primerica

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Responsible and Detail Oriented | Excellent Customer Service
duluth, georgia, united states
Website:
primerica.com
Employees:
17751
Danica Cruz Work Experience Details
  • Primerica
    Financial Representative
    Primerica Oct 2024 - Present
    North York, Ontario, Canada
  • Bartlett Family Restaurants
    Crew Member
    Bartlett Family Restaurants Nov 2022 - Aug 2024
    1280 Markham Rd. Scarborough Ontario
    • Assists 40+ customers per day addressing inquiries and providing hospitality and guest interaction at all times• Accurately handling cash and card transactions; followed procedures diligently to minimize to no discrepancies• Collaborates with team members to efficiently manage operational and sales targets.• Contributes to a positive and healthy work environment by providing support and initiatives.• Maintains food preparation areas and equipment clean.• Following McDonald’s policy, procedures, and safety guidelines at all times.
  • Major Shopping Management Corporation
    Treasury Supervisor
    Major Shopping Management Corporation May 2019 - Jul 2022
    Mandaluyong, National Capital Region, Philippines
    • Conducted daily audits of treasury funds and CSP products• Responded to over 50 customer inquiries per day with an emphasis on exceptional customer service.• Prepared treasury reports, monthly CSP ordering, and deposit sales (cash and check)• Helped in assessing fraud, and risk and identified other factors with the store treasury function• Monitored daily operation of the treasury (foreign exchange, remittance, and cash receiving)• Managed a 13-person treasury team by creating work schedules, training, and coaching• Attended training (Anti-money laundering, Counterfeit, and ID Verification)• Conducted and prepared Know-your-client reports and risk profiling• Prepared 30+ million pesos daily cash and check deposit
  • Major Shopping Management Corp.
    Treasury Assistant
    Major Shopping Management Corp. Mar 2016 - Apr 2019
    Mandaluyong, National Capital Region, Philippines
    • Received approximately 10 million cash and check collections daily• Operated foreign exchange locations by executing 100+ customer transactions daily• Prepared daily remittance reports and CSP ordering• Prepared daily bill payment deposit (cash and check)• Received monthly CSP delivery (Gift pass and Gift cards worth 30 million pesos)• Assisted and supported on other treasury tasks
  • Manulife
    Insurance Agent
    Manulife Jun 2018 - Dec 2018
    Makati, National Capital Region, Philippines
    • Responded to client’s insurance-related questions and issues• Prepared and presented proposed insurance policy to clients• Recommended risk management strategies that fit client’s personal risk profile
  • Gjec Sunshine Realty Corporation
    Billing Administrator
    Gjec Sunshine Realty Corporation Sep 2015 - Mar 2016
    Pasig, National Capital Region, Philippines
    • Responded to client’s inquiries and concerns related to the units.• Billed clients with their monthly dues such as rent, electricity, and hydro.• Assisted clients in choosing their preferred units.

Danica Cruz Education Details

Frequently Asked Questions about Danica Cruz

What company does Danica Cruz work for?

Danica Cruz works for Primerica

What is Danica Cruz's role at the current company?

Danica Cruz's current role is Responsible and Detail Oriented | Excellent Customer Service.

What schools did Danica Cruz attend?

Danica Cruz attended Centennial College, Polytechnic University Of The Philippines.

Who are Danica Cruz's colleagues?

Danica Cruz's colleagues are George Stephen Shaw, Victoria G., Ashley Velazquez Melendez, Kozlowski, Scott, Alexander Roser, Toneya Mcginnis, April Christie.

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