Danica Maria Email & Phone Number

Selangor, Malaysia

Petaling Jaya, Selangor, Malaysia

I am a corporate trainer (sales) of Honda Malaysia Sdn Bhd. Currently the PIC of New Model Training (2022-2024) under the program called Product Familiarisation Seminar, where I use the platform to train nationwide sales personnel and internal associates of Honda Malaysia. I am also the PIC of Customer Experience Training, Honda Care Features Training.

Taipan

• Drive profitable sales results of eye care products by fostering a fashion forward culture that focuses on educating the customers and helping them meet their vision needs.
• Fill ophthalmic eyeglass prescription taking into account the lens and frame options of each prescription for efficient sales.
• The front-liner for efficient and accurate eye-health diagnostics.
• Reports and assist the execution of approved marketing programs.
• Assist in merchandising and inventory management of the store.
• Develop and maintain good professional relationships with suppliers and vendors and keep updated of upcoming products.

Subang Jaya, Selangor, Malaysia

• Professionally interview people at businesses by telephone regarding active and non-active R&D activities for 2018, according to sector or field in the list provided by MESTECC.
• Cleaned and managed raw data via Microsoft Excel for MESTECC.
• Develop relationship of trust with other associates and head of departments of various R&D companies.Achievements and successful projects:
• The first to successfully obtain and clean seven different types of required data from highly sort after R&D companies.

Petaling Jaya

• Perform comprehensive eye examination on patients and non-surgical treatment planning; i.e. kids, young adults and geriatrics.
• Analyzed and interpreted the data from various different eye care machines for patients and managed their surgical treatment plans; i.e. young adults (iLASIK and ICL), and geriatrics (Cataract Surgery).
• Organized reports of patients after consistently updating them into filing systems.

Taman Melawati, Kuala Lumpur

• Efficient front-line customer service regarding accurate eye-health diagnostics.
• Reported and analyzed the statistics of sales for each month and presented them to managers by using Excel.
• Understand and educate customers on various frame styles, materials and functions to empower the customer’s buying decisions.Achievements and successful projects:
• Highest sales performance of May, June and July 2018.

Petaling Jaya And Setapak

I participate in the health screening events conducted by Columbia Asia Hospitals. with amazing people. I perform fundus screening; specifically for Diabetic Retinopathy, Hypertensive Retinopathy, and Glaucoma.

1. Conducted personalized in-depth eye examination on patient's eyes.2. Analyzed and interpreted reports regarding patient's eye health and helped them solve problems by providing counseling, lenses prescription and references to hospitals.3. Precise management of reports and stock counts in an efficient manner.4. Professional handling of customers’.

1. Taught Science subjects to students using personalized methods since I was 12 years old. 2. Managed the student's study pace and effectiveness in grasping knowledge of the subject

Kuala Lumpur, Malaysia

1. Consistently received quality call evaluation score of 95% and higher.2. Ensured timely communication between customer and McDonalds's stores by efficiently answering and taking orders for meals. 3. Escalated customer dissatisfaction and complaints to management when cannot adhere to agreed procedure of handling.4. Managed customer enquiries, feedbacks.