Founded and currently manages a consulting firm specializing in business consulting, operations management, career development, and process optimization.Partners with businesses of all sizes to scale strategically by addressing organizational inefficiencies and implementing sustainable systems.Builds close client relationships to deeply understand and resolve pain points, with a focus on business scalability and growth.Develops tailored strategies fostering autonomy and freedom for business owners.Empowers businesses in marginalized communities by offering inclusive, empathetic support.Leverages hands-on experience across industries, including clinical research, healthcare, technology, arts, and dance.

Led an operational team overseeing a 4,500+ clinician network, ensuring smooth implementation and delivery of in-home clinical trial visits.Increased clinician readiness for in-home visits by 15% quarterly while reducing travel costs by 10%.Maintained patient satisfaction score of 4.94/5 and an NPS of 9.9 quarterly.Designed scalable processes to eliminate noncompliance (from 9% to 0% in a single quarter).Conducted continuous cost reviews, achieving $10K in savings by optimizing supplies.Implemented process automation that saved over 10,000 resource hours annually.

Directed a 50-member team, increasing revenue by 40% while maintaining labor costs below 50% during the pandemic.Expanded operations to international markets, co-creating compliant and scalable patient recruitment processes.Presented at executive acquisition meetings, directly contributing to ClinEdge’s successful acquisition by Elligo.Improved project efficiency and billing accuracy through project management best practices.

Managed team of project management and site professionals to successfully deliver client projects and to achieve customer acquisition and revenue goals. - Facilitated efficient and effective site engagement tactics leading to high site satisfaction with portal - Contributed directly to the advancement and development of the technology as a SaaS offering including participating in the agile scrum process with the Product team - Hired, trained, and developed employees in project management and clinical research - Created new project and study development methodology leading to improved clinical research study launch times, data reliability, and internal and external credibility Ideated and implemented KPI framework to insights on clinical research studies and priorities - Key member of acquisition task forces to ensure smooth transitions, clear communications and consistency

VALUE-ADDED INNOVATION: Proven influencer to department performance by refining existing processes impacting over 90 clinical research studies annually, enabling more systematic and results-driven outcomes. COLLABORATION: Facilitated strategic alliances and open lines of communication between executive management and lower-level management teams that fostered a culture of engaged and more knowledgeable teams who are excited and focused on the business’s mission.EMPLOYEE ENGAGEMENT: Dedicated to direct and in-direct report’s professional sustainability by actively aiding in creating a career path, offering educational opportunities, and growth within the business. CALL TO ACTION: Chosen to lead two major business and product growth projects requiring actionable insights and strategic recommendations, as well as building and growing a team of Project Managers and Specialists from 0 to 10

BUSINESS ACQUISITION AND PRODUCTIVITY: Team morale facilitator through acquisition of TrialNetworks by DrugDev leading to high department satisfaction and yielding successful deliverables and 0% decrease in productivity as measured by various project plans.PROJECT LEADERSHIP: Model project manager by proving competence, organization, agile thinking, proven effective leadership, collaborative working relationships, and motivational encouragement. DIVERSITY: Effective employee engagement facilitator motivated by offering a variety of opportunities within a project lifecycle that consisted of educating team members to build confidence and knowledge. Empowered team members to step out of their comfort zone, succeed at new skills, and positively challenge the status quo to encourage an agile mindset, resulting in a diversity-friendly solid team. TRANSFORMATIONAL: Expert collaborator and organizer who initiated process changes by developing training materials, configuring software applications, analyzing data metrics and operations to better equip the business for future growth potential.

Provided operational and administrative support to Principal Investigators by overseeing 6 COPD research studies and implementing clinical testing methods such as drawing blood and conducting pulmonary function and walking tests. Strategically screened, recruited, and planned eligible participant enrollments by reviewing database and medical record information. Extremely high attention to study confidentiality by organizing, preparing, submitting and maintaining approvals of study documentation and procedures. Collaborated with Institutional Review Board regarding data compliance and promoted study team longevity by training and mentoring new team members, leading to future FDA approvals.

Assisted staff with research tasks and information management by using HTML coding to update research on study websites. Developed new efficient tracking process to manage storage of Physical Activity Monitor data and pioneered the web version of the WHO Physical Activity Questionnaire using Limesurvey to streamline the otherwise lengthy questionnaire process resulting in faster completion rates and more efficient collection of data.

Contributed to the preliminary development of the doctorate in public health (DrPH) program by providing innovative ideas and planning based on scholarly excellence. Authored breast cancer literature reviews to assist supervising professor with research development and data analysis, as well as performed administrative tasks to alleviate professors work load.

Productive and efficient Patient Care Technician with experience in obtaining vital signs, supporting patient needs and comfort, and providing exceptional service to patients on the Oncology, Palliative and Medsurg floor. Served as customer service representative post-ER visits and monitored infection control procedures throughout the hospital. Superb communication, interpersonal, organizational and time management abilities.