• Writing creative blog articles for clients in a myriad of industries (med-tech, beauty/wellness, pet brands, etc.) with SEO best practices in mind• Researching niche topics in preparation of time-sensitive projects• Incorporating client feedback as needed and delivering completed web copy via Google Docs in a punctual, professional manner• Adhering to the AP style guide as well as the company-specific style guide created by the Em Dash team• Participating in Slack and ClickUp team building and planning• Co-writing and co-editing social media content with other Em Dash writers and editors to deliver the best possible work to clients

• Authoring professional contractor bids detailing proposed work and costs for prospective clients• Utilizing QuickBooks to invoice customers and subcontractors, organize receipts, and measure spending/IOUs to track income• Managing company email account and communicating with clients regularly• Helping complete weekly payroll for 15+ employees• Creating both work schedules for DBI and payment schedules for clients• Proofreading and double-checking all written communications out of the DBI office• Organizing current, past, and prospective job files in-office• Pivoting to fulfill the ever-changing needs and speeds of a family-owned small business, including securing a PPP loan during the COVID-19 pandemic

• Led multiple English classes totaling 50+ students each fall, spring, and summer semester (English 100/103/104 – freshman composition, critical argument, and literary analysis, respectively)• Adapted to ever-changing pandemic education requirements, such as Zoom (remote) teaching with the use of Canvas CMS• Thoughtfully planned course curriculum around diverse learning needs, including curated class activities like group debates, reading presentations, and creative media evaluations• Assessed overall student success by grading essays/homework, measuring in-class performance and participation, and providing feedback via individual consultations during office hours• Collaborated successfully with students of varying backgrounds, abilities, etc. while leading a classroom neatly and confidently • Actively participated in campus/department events and meetings• Certificates and trainings: Title IX training (Jan. 2019); 40 hours of Distance Education Faculty Basics training (July 2020)

• Authored/edited contractor bid proposals (RFPs/RFQs) by reformatting old templates to add original writing and updating numbers in order to secure new projects• Initiated company website via Wix.com, spearheading design and content management• Digitally archived Rancho Santiago Canyon College District's 2009-2014 financial files• Assisted in numerous administrative tasks, such as event planning and content writing• Utilized meeting minutes via OneDrive Notes to craft monthly activity reports• Contributed to the hiring process by screening applicants and sitting in on company interviews• Responded efficiently to spontaneous tasks and out-of-the-box projects• Aided company president in execution of the energy partnership • Communicated regularly with California community college districts

• Sorted through 400+ submissions in the journal's 40th anniversary year• Managed RipRap’s social media accounts on Instagram and Facebook• Worked with a Junior Poetry Editor to determine the best 20 poems for the issue• Utilized Submittable precisely and professionally• Coordinated via email and meetings with the RipRap 40 team• Sent out rejections and acceptances to writers in a timely, courteous manner• Communicated regularly with chosen writers leading up to publication• Participated in the journal's events as a planner and representative of CSULB• Advertised finished product on social media platforms and by word-of-mouth

• Provided peer assistance in writing at SCSU's Academic Success Center• Guided students through the various stages of the writing process• Proofread papers, generated ideas, edited assignments, and structured essays • Collaborated closely and effectively with ESL students• Communicated suggestions for improvement with clarity and friendliness• Managed clients via online scheduling site• Earned several "Tutor of the Month" awards within the organization• Facilitated professional writing instruction through the tutor/client relationship

• Worked in tandem with a fellow English major• Ensured the social success of the entire department both online and off• Planned on-campus, department-sponsored events and promotions• Recruited speakers and alumni for university involvement• Handled department communications via email and phone• Created and published the annual department newsletter as a team• Collaborated with both a peer and a professor in every task• Participated in outreach with regards to hosting campus events• Logged activities/meeting minutes for future reference