General Manager:• Develop strategic plans for optimized productivity. • Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.• Uphold standards of excellence and soaring quality.• Seek out opportunities for expansion and growth by developing new business relationships.• Provide guidance and feedback to help others strengthen specific knowledge/skill areas.• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals.• Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives.• Maintain project timelines to ensure tasks are accomplished on time.• Develop, implement, and maintain budgetary and resource allocation plans.• Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values.• Resolve internal staff conflicts efficiently and to the mutual benefit of those involved. Safety, Health, Environmental and Quality Manager • Maintained new version of ISO 14001:2015, ISO 9001:2015, LWG 7.2.• Daily manage customer claims, risk management and feedback (8D, root cause analysis according to 5 why, fishbone diagrams, FMEA).• Managed and controlled key performance indicators according to process map.• Managed and supported all process with evaluation of risks and evaluation of chances according to turtle diagrams.• Updated and controlled process control plan and FMEA for production process daily.• Yearly audit plan, schedule, conduct, and report results of system audits, process Audits and product audits.• Generated and presented various reports and schedules including monthly quality and environment costs (KPI’S for processes).

• Implementation, verification & control of quality inspection on designated sites according to customer requirements.• Maintain quality systems according to ISO requirements.• Ensure that all customers’ requirements are understood and actioned accordingly. Customers include (BMW, MA Automotive, Feltex, Nissan, Ford, Cummins, Faurecia, Praga, ZF, Powertech Transformers, Brits Leathers, Rosslyn Tannery). • Manage performance of inspectors at various sites. (50+ inspectors).• Manage Quality performance indicators.• Continuous improvement of product quality and systems. • Implementation and maintaining ISO systems for customers on a consulting basis.

• Responsible to compile & submit monthly BIM (Bosal International Management) KPI Reports.• Maintaining of the Bosal intranet quality system as the Administrator.• Various reporting including, Cost of Quality, Scrap & Waste, Business review, Internal & External PPM.• Support quality systems development.• Prepare and participate in systems, product, and process audits. • Implement corrective actions.• Support customer complaint investigations.• Provide input and set up SPC requirements in the factory. • Manage and control calibration equipment.• Ensure inspection processes are calibrated.• Ensure the accuracy and fulfilment of laboratory testing and controls.• Control and maintain all technical documents.