Danielle Elson Email & Phone Number

• As a customer service coordinator, my role is to be the advocate for both the customer and for Arconas. I am the point of contact between the two and as such my goal is crafting and maintaining a strong relationship of.
• Created and implemented surveys for consumers, sales representatives and installation teams to gain feedback about Arconas and strengthen brand loyalty
• Created new procedures, tracking systems and updated work process at Arconas in preparation of ISO 9000 certification
• Team Leading transition CRM on Syteline ERP Manufacturing Software

• During my time in the Admissions and Recruitment office at Sheridan I organized teams of student workers for the weekly campus tour program. I was responsible for the recruitment and training the new tour guides. I.
• Created Self-Guided walking tour for the Sheridan Davis campus by using Adobe Suite products
• Team Leader at the Ontario college fair, responsible for triaging incoming potential prospects and directing them to the correct resources
• Edited and improved recruitment presentations

Ontario, Canada

As a team leader I managed and maintained a welcoming store environment while making sure all operational tasks are completed, including cash management. I ensured that orders and inventory levels were manageable and conducive to profitable store. I used my problem solving skills to resolve issues that arose either with clientele or back of house.

Ontario, Canada

I assisted the supervisor on duty by making sure tasks were completed in a timely and efficient manner. As well as merchandising the store to Starbucks standards. I was responsible for customer interactions; making sure every customer was satisfied with the level of service they received.

Ontario, Canada

While working at Cineplex I was cross trained on every unit allowing me to become adaptive to a variety of situations and environments. This became a great asset in being able to quickly assess the needs of my co-workers as well as customers. I gained a lot of experience in problem solving, critical thinking and team building.

Continuing Education, Adobe Photoshop 1

Adobe Photoshop is the premiere application for photo-realistic desktop image editing and is considered an industry standard in graphic.

Graduate Certificate, Marketing Management

During my time at Sheridan College I learned the key elements and features of digital marketing. As well as developed the skills to.

Honors Bachelor'S Of Arts (H.B.A), Major In Socio-Cultural Anthropology And A Double Minor In English & History

Socio-Cultural Anthropology is a blend of social and cultural anthropology. The discipline is focused on gaining a better understanding of.