Daniek Snip Email & Phone Number

Hellendoorn, Nl

Hellendoorn, Nl

Zwolle, Overijssel, Nederland

Als CRO & UX consultant focus ik me op het optimaliseren van conversie ratio's en gebruikerservaringen. Dit doe ik door inzichten te verzamelen rondom het gebruikersgedrag. Deze inzichten bieden input voor het bedenken van de juiste optimalisaties die ik vervolgens valideer (o.a. via A/B testen). Daarnaast voer ik customer journey en persona onderzoeken uit om de behoeften van gebruikers en klanten te achterhalen.

Zwolle, The Netherlands

Tijdens mijn afstudeerscriptie onderzocht ik de invloed van sociale elementen op websites van goede doelen. Er werd gekeken naar het effect van sociale website elementen op de gastvrijheidsbeleving van website bezoekers, het vertrouwen in het goede doel, en de intenties om te doneren, terug te keren naar de website en het over het goede doel te hebben met anderen.

Deventer, The Netherlands

Duurzaamheidscentrum Deventer (sustainability centre) wants to inspire, inform and activate people in Deventer around sustainability. I am co-responsible for marketing and communication activities. My tasks are mainly focused on managing the social media channels and creating and developing content. Furthermore, I keep the content on the website and in the newsletter up to date.

Deventer, The Netherlands

In the period preceding the opening of Duurzaamheidscentrum Deventer, I took care of the marketing and communication with fellow students of the Honoursprogramme Natural Leadership. As a group, we also developed a marketing and communication plan for the future for Duurzaamheidscentrum Deventer.

Beerzerveld, The Netherlands

As a receptionist, I was the contact person for guests. My tasks were performing check-in and check-out procedures and making reservations.

Utrecht, The Netherlands

During my graduation period at Jaarbeurs, I investigated how the experience of hospitality of contractors (external catering suppliers) at a fair or event could be improved on the basis of the customer journey.

Zwolle, The Netherlands

During my internship, I worked on several projects for the brands Weerribben-Wieden, Vechtdal and Ijsseldelta, such as the development of annual brochures, management and maintenance of websites and the realization of a renewed website for the brand Vechtdal. In addition, research was done for the brand Weerribben-Wieden on how they can give substance to the last phase of the Customer Journey.

Ommen, The Netherlands

Waitress in the à la carte restaurant, at Landgoed Het Laer during parties and in the Sunbeach (bar and terrace). My work consisted mainly of welcoming guests, taking orders, preparing drinks and providing extra services to create the best possible guest experience.

Puerto De La Cruz, Canary Islands, Spain

During my internship in Tenerife, I had the opportunity to work in five different departments at Hotel Botánico & The Oriental Spa Garden:Restaurant: welcomed guests to the restaurant; accompanied them to their table; took orders; served drinks and provided information to guests.Reception and porter service: check-in and check-out procedures; provided guests with the necessary information, directions and taxis; arranged restaurant reservations and wake-up calls for the guests.Bar: in the bar, I took orders and served drinks.Public Relations: during my time in the PR department, I prepared welcome and birthday cards; sent invitations for the management's welcome cocktail to guests; organised the internal information for various hotel room orders; provided guests with necessary information and directions.Housekeeping: together with the housekeeping managers, I checked departure and arrival rooms; brought bathrobes, slippers and flowers to the rooms and folded towels and bathrobes.

Ommen, The Netherlands

Waitress in the à la carte restaurant, at Landgoed Het Laer during parties and in the Sunbeach (bar and terrace). My work consisted mainly of welcoming guests, taking orders, preparing drinks and providing extra services to create the best possible guest experience.

Master Of Science - Msc, Master Communication Science, Cum Laude

Within the master's programme, my focus is on Digital Marketing Communication & Design. The courses cover the essentials of communication.

Pre-Msc Communication Science

A bridging programme in which I gained the knowledge and skills I need to successfully participate in the Master's programme.

Bachelor Of Arts, Hotel Management, Cum Laude

Hospitality, entrepreneurship and communication were central elements in the Hotel Management study programme. Furthermore, attention is.

Honours Programma 'Natural Leadership', Honours Programme 'Natural Leadership'

Personal development and project management were central to this broadening programme. By means of Prince2, I practised and learned.